HT-R390 Audio cut out problem

Hello, I recently purchased the HT-R390 and when watching a BD via a Panasonic player, the audio will cut out randomly for 1-10 seconds it seems however the video is fine.

Here is how it is connected:

BD player to receiver via HDMI cable (High speed)1.4

Receiver to projector via HDMI (high speed 1.4)

I noticed when the sound cuts something is blinking on the receiver then when the sound comes back on, there is a little orange symbol ( have not been close enough to the receiver to see what everything says when this happens) and the green blinking stops. I will have another look tonight and see what words are actually blinking when this happens, but I figured you might know off the bat.

Thanks in advance.

Hi nicholas84,

Please contact our product support department for further assistance on this issue. They can be reached at 1-800-229-1687 option #3 Monday - Friday 9am to 8pm EST and Sat and Sun 10am to 8pm EST.