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audio problem in NR609

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Post  uio77 Sat Oct 22, 2011 11:10 pm

Hello
I have a problem when plugging in my Wii using coaxial cables. I have image but no video. I tried to change the audio option among coaxial 1,2, optical 1,2; but no luck. Any idea what could be wrong?

uio77

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Join date : 2011-10-22

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Post  OnkyoUSA Mon Oct 24, 2011 10:45 am

Hi uio77,
The Wii is only RCA connections which is the analog connection. So the receiver would have to be set to Dashes(analog). Thanks!
OnkyoUSA
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Post  uio77 Tue Oct 25, 2011 11:25 pm

Thanks for your help. Still not working. Wii is connected in the BD/DVD input and the "digital audio input" option is set to -----. Any other suggestion.

Thanks

uio77

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Post  OnkyoUSA Wed Oct 26, 2011 10:05 am

Hi uio77,
Since you want to use the wii with digital audio and it is connected BD/DVD then the digital audio option must be set to BD/DVD and the analog audio option must be set to dashes -----
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Post  uio77 Wed Oct 26, 2011 11:49 pm

Where is this "analog audio option"? I just see :
1 monitor out
2 HDMI input
3 component video input
4 digital audio input

If I call costumer services, will they guide to solve whit this problem?

uio77

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Post  OnkyoUSA Thu Oct 27, 2011 10:02 am

If you would like to call product support you may. If it is easier for you they will walk you through setting it up. The number is: 1-800-229-1687 and the hours for today are 9am to 8pm (that is for week days, the weekend are 10am to 8pm).
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