TX-NR509 SiriusXM

Having allot of problems on any SiriusXM station keep getting a playback and stream error's and have to restart the channel for playback to resume. It keeps occurring over and over again listening to them online there are no issues.

Hi jack60,

I'd like for you to reset your network and the receiver, let your network come all the way up before you turn the receiver back on. To do the reset you need to turn the receiver on, then on the front panel of the receiver press and hold the "VCR/DVR" button while doing that press the "STANDBY/ON" button. You will see the word "Clear" in the display screen and the receiver will go into standby mode. PLEASE UNDERSTAND THAT YOU WILL LOSE ALL YOUR AUDIO & VIDEO ASSIGNMENTS ON THE RECEIVER PLUS YOU WILL LOSE ALL YOUR SPEAKER CONFIGURATIONS, SPEAKER DISTANCE AND ALL LEVEL CALIBRATION SETTINGS. YOU WILL ALSO LOSE ANY PROGRAMMED RADIO STATIONS IN MEMORY. Once the receiver goes into standby mode turn it back on and go thru the setup menu for all custom settings.

Thanks for getting back to me I did reset the network and receiver it works for a time but the the streaming,playback error's persist it only effects SiriusXM all other services on the receiver work without any problems.

Hi jack60,

Please contact Sirius and have them refresh the signal. If everything else is working properly on the unit then this seems to be an issue with the Sirius signal coming in.