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TX-NR709 network error question

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Post  kevinsoren Thu Feb 23, 2012 4:01 pm

I love my new reciever. I am, however, having trouble getting the computer to connect to it. I have the reciever and computer connected with an ether net cable. When I go into my window media player, this is the error that I get.

https://i.servimg.com/u/f40/17/30/26/02/onkyo_11.jpg

The computer and reciever are connected, is there a setting that I am missing?

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Post  OnkyoUSA Thu Feb 23, 2012 5:52 pm

Hi kevinsoren,

Are you attempting the use the computer to stream the audio files to the receiver? If so you will need to put in a static IP along with a cross over cable to make this successful.
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Post  kevinsoren Thu Feb 23, 2012 5:58 pm

Yes, I have the IP address the same on the reciever and the computer. The "cross over cable" are you referring to the Ethernet Cable? If so, yes I have the reciver connected to the computer with an Ethernet Cable. The computer recognizes the reciever.

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Post  OnkyoUSA Thu Feb 23, 2012 6:18 pm

Hi kevinsoren,

Is it a static IP? These are usually either given from the router or from your ISP. Cross over cables and ethernet cable are not really the same.
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Post  kevinsoren Thu Feb 23, 2012 6:26 pm

I will check the static IP address when I get home tonight. Here is the cable that I have to connect the computer to the reciever. Please let me know if this is not the right cable or if I need something else.

TX-NR709 network error question Cat5e_12

TX-NR709 network error question Cat5e_11

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Post  OnkyoUSA Fri Feb 24, 2012 1:28 pm

Hi kevinsoren,

It appears to be the correct type cable. How's the Static IP going by the way?
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Post  kevinsoren Fri Feb 24, 2012 1:44 pm

The number were the same on the address. The computer recognizes the reciever, and appears to be communicating with it. I am not sure if there is just one setting on either the computer side, or the reciever side that is causing the problem. I was not sure if the error message that I originally posted would help key you in on what I do not have set correct. I will be working more with it this weekend.

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Post  OnkyoUSA Fri Feb 24, 2012 3:42 pm

Hi kevinsoren,

Have you tried to reboot your router? Also make sure that you have no other devices playing. This error message is generated by your Windows computer.
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Post  kevinsoren Fri Feb 24, 2012 4:56 pm

I will give it a try tonight, thanks

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Post  OnkyoUSA Fri Feb 24, 2012 5:37 pm

Hi kevinsoren,

Let me know how it works out for you.
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Post  kevinsoren Fri Feb 24, 2012 7:28 pm

One other thing just to make sure I am working this receiver correctly, I need to have it on "PC" when I am trying to listen to music from the Windows Media Player.

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Post  kevinsoren Sat Feb 25, 2012 10:40 am

I got it. I did not select DNLA on the NET function. That was the problem. Thanks for the suggestions.

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Post  OnkyoUSA Mon Feb 27, 2012 11:42 am

Hi kevinsoren,

Glad to be able to help resolve your issue. Thank you for choosing Onkyo.
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