AUDYSSEY CALIBRATION SHUTDOWN RECEIVER NR609

Hi drochoa,

Have you tried swapping a known good speaker for the front left speaker to see if it still shuts the speaker off?

YES, ALREADY CHANGE THE SPEAKERS BUT THE PROBLEM CONTINUES, ONLY A SOUND AND OFF THE RECEIVER, SO I RETURN TO TURN ON AND THE SAME THING HAPPENS

Hi drochoa,

The only other alternative is to return it for an exchange provided you are within the dealers exchange period or the unit will need to be sent/taken to one of our authorized service centers for further evaluation.

THE PROBLEM IS THAT I AM FROM MEXICO THE EQUIPMENT IN USA BUY IT, IT IS RARE THAT EVERYTHING WORKS WELL AND OTHER PLAYS ONLY THX AND THE CALIBRATION WHEN IS THE PROBLEM

Hi drochoa,

If you made the purchase in the USA and took it to Mexico your warranty is void as stated in the warranty information. That said, you may have any local AV repair shop take a look at that for you.

OK, AND THANKS FOR YOUR TIME

Hi drochoa,

I wish I could do more for you but I have to go by our Policy in the USA. Thank you for contacting Onkyo.