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TX-SR806 parts

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Post  gferrell Fri Mar 02, 2012 8:16 pm

Hi,
I have a TX-SR806 and would like to purchase a new HDMI board, the NCHDM 9702. I would like to purchase one that does not have the blue dot problem. Could you direct me to where I could purchase this so I can repair my receiver? Thank you.

gferrell

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Join date : 2012-03-02

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Post  OnkyoUSA Mon Mar 05, 2012 11:16 am

Hi gferrell,
Unfortunately, we do not sell the HDMI Boards to anyone, but our authorized service centers. If you would like you can contact our parts and service department for more information. They can also assist you with getting your unit repaired: 201-785-2600 option 4 Monday - Friday (9-5). Email: parts@us.onkyo.com
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Post  gferrell Tue Mar 06, 2012 2:40 pm

Well I guess that does it for me, no more Onkyo products for me if they do not have parts that I can buy myself to fix my equipment.

gferrell

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Post  OnkyoUSA Tue Mar 06, 2012 3:29 pm

Hi gferrell,
Please contact our parts and service department with the information given to you before. They will assist you regarding this issue. Thank you for contacting Onkyo via our forum.
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Post  gferrell Fri Mar 16, 2012 6:02 pm

Thanks anyway but I repaired the problem myself along with the HDMI sync. problem. Hopefully your faulty capacitor problem will be fixed on future models. Maybe you need a new supplier.

gferrell

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Post  OnkyoUSA Mon Mar 19, 2012 10:10 am

Hi gferrell,
Again, we are sorry for the issue, but are pleased to here that you were able to resolve it. Thank you for choosing Onkyo.
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