tx-sr806 HDMI problem NOW completely BROKEN

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tx-sr806 HDMI problem NOW completely BROKEN

Post  Jabbs83 on Tue Nov 13, 2012 12:58 am


I have had the HDMI board issues with my unit since i purchased it used. I since then stopped using that part of the receiver and only used the component / composite inputs to avoid the aggravation of waiting 20 minutes and hearing the sound of the HDMI inputs cut in and out until the unit finally connected them "synced" so i know the board needs to be replaced. HOWEVER my newest and WORST problem with the TX-SR806 RECEIVER is IT WONT TURN ON AT ALL, and YES i did what i read " unplugged everything from the unit and waited over and hr plugged only the power cord in and STILL just get a blinking red light "stand-by" // AMP Protective Mode.

I even tried resetting the receiver with the VCR/DVR button.

I have owned other prior units from other manufactures and they worked until i sold them, I THOUGHT i would make the STEP UP and get a BETTER BRAND --- ONKYO ??? You would think for more than TRIPLE the price of my previous units it would be problem free RIGHT ?? WRONG nothing but problems since i got the unit VERY DISAPPOINTED

If anyone has any ideas please contact me

THANKS

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Re: tx-sr806 HDMI problem NOW completely BROKEN

Post  OnkyoUSA on Wed Nov 14, 2012 3:02 pm

Please contact our Parts & Services Dept at the number listed below during normal business hours Monday-Friday 9am-5pm EST ; or via email at parts@us.onkyo.com. They can be contacted at 201-785-2600, option # 4 for Parts & Services as they can further assist you regarding obtaining a one-time warranty and service agreement to have your receiver repaired. You will need to speak with the Parts & Services department to inquire about either having your receiver serviced since you are not under warranty. Please include the serial number of your unit and copy of sales receipt as well in your response. You will also need to submit a copy of your sales receipt via fax (201) 934-7823 or email: parts@us.onkyo.com. Please allow 3-5 business days for further processing of your service ticket and to contact the service center and await a response via phone or email. Please contact the department if you do not receive any information after 5 business days from submitting documentation.

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