TX-NR509 AUDIO/VIDEO ISSUES

I'm having an issue when watching 3D Blue Ray discs. the audio and video will cut out intermittently. while this happens, the HDMI light on the receiver will blink.

also, i tried to attach my Wii to the receiver via component cables. no video shows up, but i get audio. one of your reps mentioned this would work over phone support.

thanks...I don't want to send this unit back.

Hi scraperjohn,
I accidentally deleted your post on our blog. I don't remember if you said that your HDMI cables were new, if you did I apologize for forgetting. When having HDMI issues the first thing we like to suggest is running through our HDMI Checklist: http://onkyousacustomersupportblog.wordpress.com/2011/09/13/the-hdmi-checklist/ Step number 3 on this checklist is a factory reset, please read our blog post about the reser carefully before performing it: http://onkyousacustomersupportblog.wordpress.com/2011/09/12/factory-reset/ Thank you for contacting Product Support via our forum.

yes, the cables are new, high speed 3D ready cables. Thanks, i'll work throught the checklist

What about the component video issues with the Wii game console?

Please try the reset to see if that corrects the component issue.