No Sound, No Audio ... What's the deal here?
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No Sound, No Audio ... What's the deal here?
I was looking at some of the thread titles here that go back just a couple of weeks:
TX-NR515 No Audio on pass through
TX-NR807 No Audio at Power On
Onkyo TX-NR5007 No Sound
HT-RC180 No Sound
Onkyo RC-360 sometimes does not output audio when turning on
TX SR707 No audio at power on
No sound on my 807 and shockingly enough Onkyo could care less
TX-SR313 Will not output dolby sound, only PCM
TX-NR818 HDMI passthrough not working; no audio
TX-SR707 No Audio Sound
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What do you suppose all these various different units have in common that all of them have audio problems? Got to be a common component to all of them that continues to fail.
TX-NR515 No Audio on pass through
TX-NR807 No Audio at Power On
Onkyo TX-NR5007 No Sound
HT-RC180 No Sound
Onkyo RC-360 sometimes does not output audio when turning on
TX SR707 No audio at power on
No sound on my 807 and shockingly enough Onkyo could care less
TX-SR313 Will not output dolby sound, only PCM
TX-NR818 HDMI passthrough not working; no audio
TX-SR707 No Audio Sound
________________________________
What do you suppose all these various different units have in common that all of them have audio problems? Got to be a common component to all of them that continues to fail.
Turbo6ta- Posts : 9
Join date : 2012-07-25
Location : Florida
Re: No Sound, No Audio ... What's the deal here?
We are addressing these issues with the aforementioned Onkyo units separately; as the issue is generally not classified uniformly; as you can easily seem to classify it as "NO SOUND"; it is rather unique based on the specific model. If you are a customer afflicted with such issue; Please contact our Parts & Services Dept at the number listed below during normal business hours Monday-Friday 9am-5pm EST ; or via email at parts@us.onkyo.com. They can be contacted at 201-785-2600, option # 4 for Parts & Services as they can further assist you regarding obtaining a one-time warranty and service agreement to have your receiver repaired. You will need to speak with the Parts & Services department to inquire about either having your receiver serviced since you are not under warranty.
You will also need to submit a copy of your sales receipt via fax (201) 934-7823 or email: parts@us.onkyo.com. Please allow 3-5 business days for further processing of your service ticket and to contact the service center and await a response via phone or email. Please contact the department if you do not receive any information after 5 business days from submitting documentation.
You will also need to submit a copy of your sales receipt via fax (201) 934-7823 or email: parts@us.onkyo.com. Please allow 3-5 business days for further processing of your service ticket and to contact the service center and await a response via phone or email. Please contact the department if you do not receive any information after 5 business days from submitting documentation.
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» TX-SR707 - No Audio Sound - THIRD Time FAILED
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