TX-SR876, HDMI1 does not work

Hello,

I have TX-SR876, and hdmi 1 is not working. If I plug in the same source, say blu ray player with the same hdmi cable in hdmi 2to4, the receiver recognizes the source, but in hdmi1, I just get a message " NO signal"

any help is appreciated.

thanks

Hi prk101,

Do you have HDMI 1 assigned to the proper input in the 876? If yes, then have you tried a reset of the receiver yet? To do the reset you need to turn the receiver on, then on the front panel of the receiver press and hold the "VCR/DVR" button while doing that press the "STANDBY/ON" button. You will see the word "Clear" in the display screen and the receiver will go into standby mode. PLEASE UNDERSTAND THAT YOU WILL LOSE ALL YOUR AUDIO & VIDEO ASSIGNMENTS ON THE RECEIVER PLUS YOU WILL LOSE ALL YOUR SPEAKER CONFIGURATIONS, SPEAKER DISTANCE AND ALL LEVEL CALIBRATION SETTINGS. YOU WILL ALSO LOSE ANY PROGRAMMED RADIO STATIONS IN MEMORY. Once the receiver goes into standby mode turn it back on and go thru the setup menu for all custom settings.

thanks for quick reply,
if that does not work, any thing else I can do ?

Hi prk101,

Just make sure that you have the monitor out set to the correct out after the reset. If all that still doesn't resolve after all that then I suggest it go to a service center for further evaluation or repair. Authorized service centers can be found on our main page under support.

I reset the receiver but no luck.

I have made sure all my settings are correct and everything is back as before except hdmi1.

thanks again.