TX-NR709 switches to wrong source after power up

Fmassi on Sun Feb 05, 2012 5:22 pm

Hi, after powering up my TX-NR709, Samnsung PN59D8000 and Directv satellite box the receiver comes on set for CBL/SAT which means that I get the correct audio and video however after a few seconds the TX-NR709 automatically switches source to TV/CD so I lose the sound. this is annoying because no universal remote can be setup to prevent or get around this issue. I think this is an HDMI control RIHD issue. If I set this feature to off (menu 7-3) then the issue goes away however now when I go to use Netflix via the TV Smarthub then the sound does not automatically switch to TV/CD as it should. Is this a Onkyo or a Samsung sofware issue? Aside from this glitch this receiver is awesome.
Thanks.

OnkyoUSA on Mon Feb 06, 2012 9:45 am

Hi Fmassi,
I have an associate looking into this for you and will get back to you soon, thank you for your patience.

OnkyoUSA on Mon Feb 06, 2012 10:50 am

Hi Fmassi,

This is not a glitch on either device it is the way "HDMI control" handles the information it is receiving at the time. As you've noticed when you have it (RIHD) turned off in the receiver all seems to work at planned but when it is on the receiver and TV automatically readjust to TV/CD on the receiver. The only work around for this is to have the RIHD set to off.

gecko on Sun Feb 19, 2012 10:13 am

I have a TX-NR609. I find this workaround unacceptable. Now I cannot control the volume using my TV or cable remote control.

D Bone on Sun Feb 19, 2012 1:14 pm

gecko wrote:I have a TX-NR609. I find this workaround unacceptable. Now I cannot control the volume using my TV or cable remote control.

The HDMI control issue is not brand specific, it is a problem with all sources with every manufacture out there, not just Onkyo. The only two options are, buy all of your gear from the same manufacturer so their HDMI control works as intended, but this is obviously not a realistic option, or second, turn off all HDMI control on all of your gear, and buy a Logitech Harmony universal remote like the rest of us do, and you'll never have an issue again. They are affordable, and a breeze to set up.

OnkyoUSA on Tue Feb 21, 2012 1:37 pm

Hi D Bone,

Thank you for your input...

seedubs on Wed Mar 28, 2012 12:57 am

D Bone wrote:
gecko wrote:I have a TX-NR609. I find this workaround unacceptable. Now I cannot control the volume using my TV or cable remote control.

The HDMI control issue is not brand specific, it is a problem with all sources with every manufacture out there, not just Onkyo. The only two options are, buy all of your gear from the same manufacturer so their HDMI control works as intended, but this is obviously not a realistic option, or second, turn off all HDMI control on all of your gear, and buy a Logitech Harmony universal remote like the rest of us do, and you'll never have an issue again. They are affordable, and a breeze to set up.

D bone, can you explain how the Logitech Harmony might help resolve the HDMI switching problem? Has anyone else resolved this issue?

TX-NR709 switches to wrong source after power up

TX-NR709 switches to wrong source after power up

Re: TX-NR709 switches to wrong source after power up

Re: TX-NR709 switches to wrong source after power up

Re: TX-NR709 switches to wrong source after power up

Re: TX-NR709 switches to wrong source after power up

Re: TX-NR709 switches to wrong source after power up

Re: TX-NR709 switches to wrong source after power up