Standby Mode, viewing TV -video gone, switched to game mode on its own.

greetings,
recently purchased a TX-NR616. did the most current firmware version update, confirmed the update.

while watching TV/SAT with the unit in standby pass through mode, the receiver will randomly lose the video feed. when i powered on the receiver to get the picture back I noticed that it had switched to GAME mode.

this has happened at random times, sometimes in a minute, 15 minutes or upon start up the next day.

any help/ideas is appreciated.

xjakdanylx wrote:greetings,
recently purchased a TX-NR616. did the most current firmware version update, confirmed the update.

while watching TV/SAT with the unit in standby pass through mode, the receiver will randomly lose the video feed. when i powered on the receiver to get the picture back I noticed that it had switched to GAME mode.

this has happened at random times, sometimes in a minute, 15 minutes or upon start up the next day.

any help/ideas is appreciated.

HI Xjakdanylx,

Seasons Greetings,

I have found this worked for myself and others on these forums I have suggested with success. If you have issues with your receiver and you have tried everything. TRY THIS. It is important to stress to unplug from power for AT LEAST 5 MINUTES.. NO LESS!

Unplug the unit from the power supply for at least 5 minutes. This is considered a "soft boot"; you will NOT lose any of your settings. After you have it unplugged for the 5 minutes. Plug the unit back in and give it a minute or so, and then turn the receiver on and hopefully this will help.

I have the TX-NR717, had a few issues that for the life of me could not figure out .

I Found and did this. My TX-NR717 has been working like a champ ever since. It has been over a month now with NO ISSUES!! That GREAT ONKYO SOUND IS AMAZING!!

I will always do this when all else fails and after a major update. It makes sense if you think about it. PC's, Cells, Tablets all reboot after an updates, etc.

Hope this helps you out.

Post here and let all know if this works. Please pass the tip along.

Ciao, FlyByNgt 12-15-12

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Cordially;

Forum Moderator

hi, tried to follow your link to the new forum site. comes up as "problem loading page"
would be nice if you made sure the page was up & running before directing us to it.....

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Cordially;

Forum Moderator