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Onkyo USA Product Support

Welcome to the Onkyo USA Product Support Forum. Here you will be able to ask Product Support Questions about your Onkyo Products and get answers. We're here to help the United States and Canada Only. Thank you.


PR-SC5508 remote contol only works occasionally

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PR-SC5508 remote contol only works occasionally Empty PR-SC5508 remote contol only works occasionally

Post  lsmith Fri Oct 21, 2011 3:22 pm

PR-SC5508 remote contol only works occasionally. There are times when I have to use my Iphone app to control the volume. At these times, the volume knob doesn't even work. Is anyone else experiencing these problems? This is my first time using a forum.
Thanks

lsmith

Posts : 1
Join date : 2011-10-21

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PR-SC5508 remote contol only works occasionally Empty Re: PR-SC5508 remote contol only works occasionally

Post  OnkyoUSA Fri Oct 21, 2011 3:31 pm

Hi Smith,
We believe that you are experiencing this issue: http://onkyousacustomersupportblog.wordpress.com/2011/10/14/automatic-continuous-remote-codes/
Please contact us at product support so we can send you a box and label to have the receiver sent in for service.
1-800-229-1687
Hours:
M-F 9am-8pm | Sat-Sun 10am-8pm ET

Thank you for contacting us over our new forum!
OnkyoUSA
OnkyoUSA
Admin

Posts : 4077
Join date : 2011-10-06
Location : New Jersey

https://onkyoproductsupport.forumotion.com

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