Onkyo USA Product Support
Would you like to react to this message? Create an account in a few clicks or log in to continue.

WMA on Internet Radio

2 posters

Go down

WMA on Internet Radio Empty WMA on Internet Radio

Post  jfoss Mon Dec 19, 2011 11:38 am

Radio symphony, the station with the fastest speed on V-Tuner Classical causes a "cannot Play" on my NR-609. V-Tuner FAQ's state that the problem is caused by receiver that cannot support the WMA format, but the NR-609 easily plays my WMA files wirelessly from my computer. Is it true that the receiver cannot play Internet Radio WMA format? If so, is a firmware upgrade possible? Thanks.

jfoss

Posts : 3
Join date : 2011-12-19

Back to top Go down

WMA on Internet Radio Empty Re: WMA on Internet Radio

Post  OnkyoUSA Mon Dec 19, 2011 11:42 am

Hi jfoss,
We are looking into this and will get back to you soon, thank you.
OnkyoUSA
OnkyoUSA
Admin

Posts : 4077
Join date : 2011-10-06
Location : New Jersey

https://onkyoproductsupport.forumotion.com

Back to top Go down

WMA on Internet Radio Empty Re: WMA on Internet Radio

Post  OnkyoUSA Mon Dec 19, 2011 1:15 pm

Hi jfoss,
At present time on the TX-NR609 only supports up to 320 Kbps. Do you know what the bit rate of the wireless stream WMA files are that work? Currently there is no firmware update to resolve this. thank you for contacting porduct support via our forum.
OnkyoUSA
OnkyoUSA
Admin

Posts : 4077
Join date : 2011-10-06
Location : New Jersey

https://onkyoproductsupport.forumotion.com

Back to top Go down

WMA on Internet Radio Empty Bit rates

Post  jfoss Mon Dec 19, 2011 1:24 pm

Hi jfoss,
At present time on the TX-NR609 only supports up to 320 Kbps. Do you know what the bit rate of the wireless stream WMA files are that work? Currently there is no firmware update to resolve this. thank you for contacting porduct support via our forum.

I am playing via wireless WMA lossless files from my computer with bit rates that exceed 500 kbps. The Radio Symphony WMA bit rate is 768 kbps

jfoss

Posts : 3
Join date : 2011-12-19

Back to top Go down

WMA on Internet Radio Empty Re: WMA on Internet Radio

Post  OnkyoUSA Mon Dec 19, 2011 1:42 pm

Hi jfoss,
Do you know if these files are compressed? Thanks.
OnkyoUSA
OnkyoUSA
Admin

Posts : 4077
Join date : 2011-10-06
Location : New Jersey

https://onkyoproductsupport.forumotion.com

Back to top Go down

WMA on Internet Radio Empty Re: WMA on Internet Radio

Post  OnkyoUSA Mon Dec 19, 2011 1:52 pm

Hi again,
My associate just spoke with our tech and he said that, unfortunately, we can only guarantee 320 anything above or below may or may not work.
OnkyoUSA
OnkyoUSA
Admin

Posts : 4077
Join date : 2011-10-06
Location : New Jersey

https://onkyoproductsupport.forumotion.com

Back to top Go down

WMA on Internet Radio Empty WMA on Internet Radio

Post  jfoss Mon Dec 19, 2011 2:31 pm

My associate just spoke with our tech and he said that, unfortunately, we can only guarantee 320 anything above or below may or may not work.

Well certainly you can guarantee bit rates below 320.

I just played "time is on my side" from the Rolling Stones Hot Rocks Remastered Album with a kbps of 937 WMA lossless. The size of the file is 18.9 MB. So my question remains: how is it that a WMA file of 900 kbps will play wireless and not an internet radio WMA file of 768?

jfoss

Posts : 3
Join date : 2011-12-19

Back to top Go down

WMA on Internet Radio Empty Re: WMA on Internet Radio

Post  OnkyoUSA Mon Dec 19, 2011 2:58 pm

Hi jfoss,
As we said before unforuntely, we can only guarantee 320. Some WMA files about or below this may or may not work. We are sorry for any inconvience this may be causing you. Thank you.
OnkyoUSA
OnkyoUSA
Admin

Posts : 4077
Join date : 2011-10-06
Location : New Jersey

https://onkyoproductsupport.forumotion.com

Back to top Go down

WMA on Internet Radio Empty Re: WMA on Internet Radio

Post  Sponsored content


Sponsored content


Back to top Go down

Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum