TX-NR809 stays up for only 5 secs
2 posters
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TX-NR809 stays up for only 5 secs
All of a sudden, my NR809 crashed.
Powering up only stays up for 5 secs.
Tried everything that i could find on online - factory reset, removed all the speakers wires, hdmi waited for 2 hours. still the same problem
I did update the unit with the latest firmware - it was okay just for couple of days.
I knew the unit was buggy with N/W and HDMI - did not expect it would die on me.
Any help !! or any other things that i try - its only 10 months since i bought it.
Thanks
Jag
Powering up only stays up for 5 secs.
Tried everything that i could find on online - factory reset, removed all the speakers wires, hdmi waited for 2 hours. still the same problem
I did update the unit with the latest firmware - it was okay just for couple of days.
I knew the unit was buggy with N/W and HDMI - did not expect it would die on me.
Any help !! or any other things that i try - its only 10 months since i bought it.
Thanks
Jag
jagdishbn- Posts : 2
Join date : 2012-08-23
Re: TX-NR809 stays up for only 5 secs
Please refer to the PRESS RELEASE regarding the issue with your receiver and follow the instructions to having your unit serviced: http://www.onkyousa.com/press_releases.cfm?id=253.
If you are still experiencing the same issue(s), Please contact our Product Support Dept for further assistance with this specific issue via our phone number and hours of operation below. We would like to speak with you and work to troubleshoot and resolve your issue as prompt as possible.
Best Regards;
Forum Moderator
If you are still experiencing the same issue(s), Please contact our Product Support Dept for further assistance with this specific issue via our phone number and hours of operation below. We would like to speak with you and work to troubleshoot and resolve your issue as prompt as possible.
Best Regards;
Forum Moderator
Re: TX-NR809 stays up for only 5 secs
Thank you for the response.
I checked the press release with my Onkyo NR809 Serial Number. It says:
Your receiver does not need this update.
My Purcharse date was 09/21/2011.
Thank you
Jag
I checked the press release with my Onkyo NR809 Serial Number. It says:
Your receiver does not need this update.
My Purcharse date was 09/21/2011.
Thank you
Jag
jagdishbn- Posts : 2
Join date : 2012-08-23
Re: TX-NR809 stays up for only 5 secs
Contact our Product Support department or you can provide your serial number to the following email address (onkyoadmin@us.onkyo.com). I can process this service issue with the supplied serial number; dealer and date of purchase (along with your full address and contact info).
Thank You;
Forum Moderator
Thank You;
Forum Moderator
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