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Clicking sound when changing channels

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Post  dowop Thu Oct 20, 2011 10:37 am

I notice on my 709 receiver when I change channels & it goes into a different listening mode I hear a clicking sound. Is this normal?

Thanks for answering my previous question.

dowop

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Join date : 2011-10-20

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Post  OnkyoUSA Thu Oct 20, 2011 10:54 am

Hi dowop,
Do you think that you are having this issue http://onkyousacustomersupportblog.wordpress.com/2011/10/14/automatic-continuous-remote-codes/ (please click the link to read the blog post)? If you believe that this is happening to your unit please contact us at Product Support so we can assist you further. 1-800-229-1687

If not, then please provide more information about the issue you are having and I will look into another solution for you. Thank You!
OnkyoUSA
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Post  dowop Thu Oct 20, 2011 12:04 pm

I do not experience the problems listed in the link you provided. What I am trying to explain is that when I am on a certain channel broadcasting in Dolby 5.1 & switch to another channel that is broadcasting in a different format I hear a clicking sound. Then when I switch back or go to another channel broadcasting in Dolby 5.1 I hear the clicking the clicking sound again.

dowop

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Post  OnkyoUSA Thu Oct 20, 2011 4:13 pm

Hello dowop,
I apologies that the original suggestion was incorrect. The original question had me a little confused. It is normal for it to click when changing between listening modes.However, if it's really loud then it may be the something in the receiver. Have you done the latest firmware update?
OnkyoUSA
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Post  dowop Thu Oct 20, 2011 5:15 pm

Thanks for the quick reply.

Yes I have done the latest firmware update yesterday.

dowop

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Post  OnkyoUSA Thu Oct 20, 2011 5:27 pm

You're welcome. If the clicking sound isn't very loud than you have nothing to worry about. Thank you for contacting Product Support over our new forum!
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