nr616 DEAD after 7/24 firmware failure

I did a network update this morning, and failed.

tried USB update, and failed on ARM Write.

now the USB and network ports don't work. HDMI in and out works for video, but the unit outputs no audio.

tried reset, nothing will make it work.

can't even force it to do a new update - it doesn't think it has USB or network ports. tried wired, wireless, nothing works.

going to call soon, but hoping somebody finds a way to revive it on this forum.

Hi memoryaid,

I apologize for that but have you contacted our product support department yet?

Thank you,

Forum Moderator.