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TX-NR807 No Audio at Power On

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TX-NR807 No Audio at Power On - Page 3 Empty Bad HDMI board replaced just months ago.

Post  Willhe Fri Nov 09, 2012 11:07 pm

Evil or Very Mad If the HDMI boards have been re-engineered then why am I having the same problem, after getting the HDMI board replaced back in March 2012. I have been nursing this for 7 or 8 weeks now and I am getting feed up with ONKYO products. The repair was warranted for 90 days and guess what. Just past the 90 days it goes bad again. I would like some HELP getting the unit fixed again, hopefully for a longer period of time than a few months.

How about it ONKYO. can I get some help??????????????????????????


Willhe

Posts : 2
Join date : 2012-02-20

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TX-NR807 No Audio at Power On - Page 3 Empty Re: TX-NR807 No Audio at Power On

Post  OnkyoUSA Sun Nov 11, 2012 1:11 pm

Willhe wrote: Evil or Very Mad If the HDMI boards have been re-engineered then why am I having the same problem, after getting the HDMI board replaced back in March 2012. I have been nursing this for 7 or 8 weeks now and I am getting feed up with ONKYO products. The repair was warranted for 90 days and guess what. Just past the 90 days it goes bad again. I would like some HELP getting the unit fixed again, hopefully for a longer period of time than a few months.

How about it ONKYO. can I get some help??????????????????????????


Hello Willhe:

Please send the following information to the email address (onkyoadmin@us.onkyo.com) and to the attention of FORUM MODERATOR. Please include the following information:

- NAME:
-FORUM USERNAME/ HANDLE:
- ADDRESS:
- CITY/STATE:
- ZIP CODE:
- EMAIL:
- SERIAL NUMBER OF RECEIVER:
- MODEL NUMBER OF RECEIVER:
- DEALER OF PURCHASE:
- DATE OF PURCHASE:
- (if applicable) NAME OF ONKYO SERVICE CENTER FOR PREVIOUS REPAIR:
- (if applicable) SERVICE TICKET NUMBER:

Thank you for your patience and cooperation;

Forum Moderator
OnkyoUSA
OnkyoUSA
Admin

Posts : 4077
Join date : 2011-10-06
Location : New Jersey

https://onkyoproductsupport.forumotion.com

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TX-NR807 No Audio at Power On - Page 3 Empty Re: TX-NR807 No Audio at Power On

Post  nykipper Tue Nov 13, 2012 2:05 pm

Hey , When were these HDMI boards re-engineered?Was it recently? I had my first repair in Dec. of 2011....Has it been changed since then? I hope so, as my unit is back to the repair shop in Syracuse, as we speak....I hope that this is not the same old repair as before. Onkyo should recall all these Tx807's and give us owners updates or store credits for a new receiver....Dos anyone out there agree with me? If so post it here so they know... Thanks. No

nykipper

Posts : 2
Join date : 2012-11-06

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TX-NR807 No Audio at Power On - Page 3 Empty Re: TX-NR807 No Audio at Power On

Post  gamekiller Tue Nov 13, 2012 3:16 pm

Picked up my 807 on 9/24/12 for no sound & icons. Now im back with some bad news, No SOUND & ICONS. When I picked up my receiver and asked if they replaced the HDMI board answered was NO, just re solder the HDMI board. I dont know what to do

gamekiller

Posts : 5
Join date : 2012-07-18

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TX-NR807 No Audio at Power On - Page 3 Empty Re: TX-NR807 No Audio at Power On

Post  OnkyoUSA Tue Nov 13, 2012 3:51 pm

Please send the following information to the email address (onkyoadmin@us.onkyo.com) and to the attention of FORUM MODERATOR. Please include the following information:

- NAME:
-FORUM USERNAME/ HANDLE:
- ADDRESS:
- CITY/STATE:
- ZIP CODE:
- EMAIL:
- SERIAL NUMBER OF RECEIVER:
- MODEL NUMBER OF RECEIVER:
- DEALER OF PURCHASE:
- DATE OF PURCHASE:
- (if applicable) NAME OF ONKYO SERVICE CENTER FOR PREVIOUS REPAIR:
- (if applicable) SERVICE TICKET NUMBER:

Thank you for your patience and cooperation;

Forum Moderator
OnkyoUSA
OnkyoUSA
Admin

Posts : 4077
Join date : 2011-10-06
Location : New Jersey

https://onkyoproductsupport.forumotion.com

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