HDMI Ports on HT-R960 Receiver are not working correctly
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HDMI Ports on HT-R960 Receiver are not working correctly
The HDMI ports on my Onkyo HT-R960 receiver are not working properly. The DVD port works okay. However, the VCR/DVR and CBL/SAT ports work for awhile, then start shutting off and then back on constantly. The AUX doesn't work at all. I know it is the ports because all of my device work if plugged into the DVD port and none of them work properly when plugged into the other ports. It used to work perfectly, but now my warranty just expired...go figure. Any suggestions?
Last edited by life84015 on Tue Jan 03, 2012 2:50 am; edited 1 time in total (Reason for editing : Wanted to include warranty information)
life84015- Posts : 1
Join date : 2012-01-03
Re: HDMI Ports on HT-R960 Receiver are not working correctly
Hi life84015,
I am going to ask you to run through our HDMI checklist to see if any of these steps correct the issue for you before we take the next step in troubleshooting: http://onkyousacustomersupportblog.wordpress.com/2011/09/13/the-hdmi-checklist/ Step #3 on this list is a factory reset, please read our blog post on that subject before doing the reset, this post will also tell you how to do it: http://onkyousacustomersupportblog.wordpress.com/2011/09/12/factory-reset/ Thank you for choosing Onkyo.
I am going to ask you to run through our HDMI checklist to see if any of these steps correct the issue for you before we take the next step in troubleshooting: http://onkyousacustomersupportblog.wordpress.com/2011/09/13/the-hdmi-checklist/ Step #3 on this list is a factory reset, please read our blog post on that subject before doing the reset, this post will also tell you how to do it: http://onkyousacustomersupportblog.wordpress.com/2011/09/12/factory-reset/ Thank you for choosing Onkyo.
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