Subwoofer only works when I am watching tv and movies

View previous topic View next topic Go down

Subwoofer only works when I am watching tv and movies

Post  Jeffc_7373 on Sun Jun 24, 2012 5:00 pm

I have the onkyo RC-708M receiver which came with the Home theater system (I believe the 7100 series).

I moved and my only option is a 2.1 system. I can easily hear the sub when watching tv and movies, but when I use the cd input (which is just my iPod running into a 1/8" to RCA converter cable), it seems I have no sub at all. No matter how much I turn it up. It shows up fine on my on screen GUI and works firm with other sources.

Any ideas?

Jeffc_7373

Posts : 1
Join date : 2012-06-24

View user profile

Back to top Go down

Re: Subwoofer only works when I am watching tv and movies

Post  OnkyoUSA on Wed Jun 27, 2012 4:32 pm

Hi Jeffc_7373,

Have you tried a reset on the receiver? To do the reset you need to turn the receiver on, then on the front panel of the receiver press and hold the "VCR/DVR" button while doing that press the "STANDBY/ON" button. You will see the word "Clear" in the display screen and the receiver will go into standby mode. PLEASE UNDERSTAND THAT YOU WILL LOSE ALL YOUR AUDIO & VIDEO ASSIGNMENTS ON THE RECEIVER PLUS YOU WILL LOSE ALL YOUR SPEAKER CONFIGURATIONS, SPEAKER DISTANCE AND ALL LEVEL CALIBRATION SETTINGS. YOU WILL ALSO LOSE ANY PROGRAMMED RADIO STATIONS IN MEMORY. Once the receiver goes into standby mode turn it back on and go thru the setup menu for all custom settings. If this does not resolve the issue then the unit will need to go to a service center for repair. Authorized service centers can be found on our main page under support.
avatar
OnkyoUSA
Admin

Posts : 4077
Join date : 2011-10-06
Location : New Jersey

View user profile http://onkyoproductsupport.forumotion.com

Back to top Go down

Re: Subwoofer only works when I am watching tv and movies

Post  mwhorseman on Thu Dec 06, 2012 12:44 pm

Did you get this resolved? I'm having a simliar issue. In movies and cable TV my subwoofer works fine but when I switch to Net to listen to Pandora or something I get no subwoofer action.

mwhorseman

Posts : 10
Join date : 2012-06-11

View user profile

Back to top Go down

Re: Subwoofer only works when I am watching tv and movies

Post  OnkyoUSA on Thu Dec 06, 2012 1:24 pm

mwhorseman wrote:Did you get this resolved? I'm having a simliar issue. In movies and cable TV my subwoofer works fine but when I switch to Net to listen to Pandora or something I get no subwoofer action.

Have tested using both vTuner, Pandora, Rhapsody and tried various genres and artists and all song titles were utilizing either a 3.1 or 5.1 audio output- sub was active. Pandora @ both 128k and 192k both utilized the subwoofer output. Which receiver are you referring to and what is the LFE signal setting under the SPEAKER CONFIG menu?

Forum Moderator
avatar
OnkyoUSA
Admin

Posts : 4077
Join date : 2011-10-06
Location : New Jersey

View user profile http://onkyoproductsupport.forumotion.com

Back to top Go down

Re: Subwoofer only works when I am watching tv and movies

Post  mwhorseman on Thu Dec 06, 2012 1:56 pm

I'm using a TX-NR515. LFE is set to 120hz. I've read some about changing the speakers to 'small' correcting the issue on other receivers.

mwhorseman

Posts : 10
Join date : 2012-06-11

View user profile

Back to top Go down

Re: Subwoofer only works when I am watching tv and movies

Post  OnkyoUSA on Fri Dec 07, 2012 7:42 pm

This receiver doesn't use the SMALL option for speaker configuration; it uses an actual frequency setting (40 Hz-100Hz, 120 Hz, etc.) for the speaker channels. What is the current speaker configuration settings for your FRONT speakers? In regards to your issue- it would possibly be more effective to contact our Product Support Dept for further assistance with this specific issue via our phone number and hours of operation below. We would like to speak with you and work to troubleshoot and resolve your issue, with you having access to your unit, as prompt as possible. We would like to speak with you and provide a thorough answer to your inquiry and assist you with any further questions you may have.

Forum Moderator
avatar
OnkyoUSA
Admin

Posts : 4077
Join date : 2011-10-06
Location : New Jersey

View user profile http://onkyoproductsupport.forumotion.com

Back to top Go down

Re: Subwoofer only works when I am watching tv and movies

Post  Sponsored content


Sponsored content


Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum