TX-SR309 Static

I have a 3 month old TX-SR309. It suddenly started constant static from all outputs except right front. The volume control has no effect on the static volume. This problem occurs in every mode and even with all inputs disconnected.

Hi antnewman,


We apologize that your receiver isn’t working correctly. The symptoms you have described resemble a posting on our website. Please follow this link for more information.

http://www.onkyousa.com/press_releases.cfm?id=253

If your serial number qualifies, you will be sent a box and prepaid label to send your receiver in for service. If your serial number does not qualify for service, please contact our Product Support Department at 1-800-229-1687 option #3 for further assistance.

Thank you for your timely response. My serial number qualified and I have submitted the request for a shipping box.

Hi antnewman,

We are glad we could resolve this for you.