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"Clicking" from receiver when on

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"Clicking" from receiver when on Empty "Clicking" from receiver when on

Post  comma Sun Jan 08, 2012 3:18 pm

One last question.
Randomly, when my receiver is on, it will make a "click" noise (similar to the noise when the unit is turned on).
It seems to be random and maybe every 20-30 minutes (or more frequently). Is this normal? And is there a reason for it? (maybe a mode switching that I'm not aware of, etc)

comma

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Post  OnkyoUSA Tue Jan 10, 2012 5:43 pm

Hello Comma,
The click is the relay switching because there is a signal change with the source. Are you getting the same amount of clicking when watching other devices connected to the receiver?
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Post  comma Tue Jan 10, 2012 5:45 pm

Happens mostly when watching cable (Im assuming because the source is changing between commercials) but it also happens when listening to music and watching movies playing from a macbook hooked up to the receiver.

comma

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Post  comma Fri Jan 20, 2012 4:51 pm

Still looking for an explanation.
It will randomly click while watching a movie through my laptop hooked up via hdmi, cable (through hdmi) etc. Happens randomly, not when a sound or commercial changes or anything....just intermittently.
Please help

comma

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Post  td854 Sun Jan 22, 2012 5:17 pm

Dunno about yours but my receiver clicks sometimes when the rear speakers haven't been used for a while, when i play something with surround sound again, the receiver clicks again and they come on. The receiver will also click to seemingly raise the power output to all of the speakers when something loud comes over the speakers such as an explosion in a movie or an action scene.

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Post  Boney Sun Jan 22, 2012 11:48 pm

This sounds like a poor signal level for surround sound signal. Could be due to low signal level from cable company or lousy HDMI cables.

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Post  comma Sun Jan 22, 2012 11:59 pm

I'm thinking it's the cable company because the sound also cuts out for a second every once in a while.
I have used at least 4 different hdmi cables ranging in all quality so I know it's not the hdmi cables.
I've plugged the cable box into different hdmi slots and it does the same thing in all...leading me to believe it is most likely the cable signal...

comma

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Post  OnkyoUSA Tue Jan 24, 2012 4:15 pm

Hi comma,

Just as a test can you bypass the receiver. Let's connect the cable box direct to the TV and test a couple of movies and or TV shows and see if you get the same issue.
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Post  comma Tue Jan 24, 2012 7:24 pm

I had the cable box, and my laptop hooked up to the tv for months before this issue (same cables, same box, etc) and never had the issue, so I know it's the receiver.

comma

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Post  OnkyoUSA Wed Jan 25, 2012 3:59 pm

Hi comma,

If you have done all the tests and believe it is the receiver you may find an authorized service center on our website on the main page under support.
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Post  jsepps Fri Jan 27, 2012 1:33 pm

I had clicking too but found out it was my tv, it went away when I turned the volume off on the tv

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Post  OnkyoUSA Fri Jan 27, 2012 1:49 pm

Hi jsepps,

Thank you for your response.
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