3rd time that I am trying to get help for my receiver...does anyone work at Onkyo??
2 posters
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3rd time that I am trying to get help for my receiver...does anyone work at Onkyo??
I have called- left a call back...no call back...
I e-mailed...no e-mail back...
I called again...no one answers the phone after 30 minutes...
LAST CHANCE if you want my business...
I own a TX-SR605...out of nowhere HDMI 2 (input) stopped receiving my PS3...then HDMI 1( input) stopped receiving my DirecTV box...i could get this line to work if I wiggled it barely and then the signal would return and now it has stopped all together...
What are my options? The receiver is about 4 years old...
I e-mailed...no e-mail back...
I called again...no one answers the phone after 30 minutes...
LAST CHANCE if you want my business...
I own a TX-SR605...out of nowhere HDMI 2 (input) stopped receiving my PS3...then HDMI 1( input) stopped receiving my DirecTV box...i could get this line to work if I wiggled it barely and then the signal would return and now it has stopped all together...
What are my options? The receiver is about 4 years old...
willsaso- Posts : 2
Join date : 2012-08-22
Re: 3rd time that I am trying to get help for my receiver...does anyone work at Onkyo??
I will further assist you with this issue; please resend all correspondence and serial number of your receiver. I will have a Product Support representative contact you to further assist you and work to resolve this issue promptly.
Thank You;
Forum Moderator
Thank You;
Forum Moderator
Re: 3rd time that I am trying to get help for my receiver...does anyone work at Onkyo??
send to what address?
willsaso- Posts : 2
Join date : 2012-08-22
Re: 3rd time that I am trying to get help for my receiver...does anyone work at Onkyo??
Please send all previous email correspondence and copy of your sales receipt/ bill of sale to onkyoadmin@us.onkyo.com. Also include your forum name so I can better match you and reply back promptly.
Thank You;
Forum Moderator
Thank You;
Forum Moderator
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