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Andoid remote app screen size

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Post  bigc611 Tue Jul 17, 2012 3:19 pm

I recently downloaded the remote app on my ipad and android phone (motorola razr). The ipad works fine but the interface on the android is off to the right. It is almost like it is set to work only in a landscape view and not portrait but when I rotate the phone the screen does not rotate. The buttons/functions I can see work fine. Is this a known issue? Can the display size be changed?

Thanks

bigc611

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Post  OnkyoUSA Tue Jul 17, 2012 3:24 pm

Hi bigc611,

Do you know which version of Android you're running?

Thank you.
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Post  bigc611 Tue Jul 17, 2012 3:26 pm

ice cream sandwich 4.0.4

bigc611

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Post  OnkyoUSA Tue Jul 17, 2012 4:16 pm

Hi bigc611,

Thank you,

I will send this to our engineering department and see if they've heard of this.
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Post  bigc611 Tue Jul 17, 2012 4:50 pm

Thanks I appreciate it!

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Post  OnkyoUSA Tue Jul 17, 2012 5:39 pm

Hi bigc611,

You are welcome. As soon as they get back to me I'll let you know what they find out.
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Post  mwhorseman Mon Nov 26, 2012 11:50 am

No new developments on this since July? Good communication Onkyo. Please update.

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Post  OnkyoUSA Tue Nov 27, 2012 4:54 pm

We apologize for the tardiness in our response to this issue; what is the current version of the Onkyo Remote 2 App on your Droid Razr phone? Are you using version 1.40 Remote App? When was the last time you updated the Remote 2 app? We also need the following information:

1. MODEL of the phone(Android OS version):
2. Android App version:
3. Onkyo Receiver F/W version:
4. Network environment :

-Model Name of Router?
-Ethernet connection or wireless connection(UWF1) with our AVR?

Android app: 1.40
(Example) TX-NR 616: 1141-0108-0400

Thank You;

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