Video issue TX-NR 509
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Video issue TX-NR 509
ralphrose Wed Dec 07, 2011 7:25 pm
Have no black level everything black is purple. Have disconnected HDMI out from receiver and hooked it up direct to TV from various components and they all work fine.
ralphrose- Posts : 1
Join date : 2011-12-07
Re: Video issue TX-NR 509
OnkyoUSA Thu Dec 08, 2011 11:10 am
Hi ralphrose,
Since you have tested the HDMI cable we can rule that out as being part of the issue you are having. The next step would be to do a factory reset on the unit. There's some very important information you need to know. Please read our blog post on the subject, it will also tell you how to perform the reset: http://onkyousacustomersupportblog.wordpress.com/2011/09/12/factory-reset/
Thank you for contacting Product Support via our forum.
Since you have tested the HDMI cable we can rule that out as being part of the issue you are having. The next step would be to do a factory reset on the unit. There's some very important information you need to know. Please read our blog post on the subject, it will also tell you how to perform the reset: http://onkyousacustomersupportblog.wordpress.com/2011/09/12/factory-reset/
Thank you for contacting Product Support via our forum.
OnkyoUSA- Admin
- Posts : 4077
Join date : 2011-10-06
Location : New Jersey -
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