New TX NR515 dead out of the box
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New TX NR515 dead out of the box
I bought a new TX NR515 from JnR in Manhattan and brought it to India about a month back.
When I opened the package to set up the system, the receiver was completely dead and wouldn't even switch on. I did remember to use a transformer for stepping down the voltage as I have also connected a Bose Acoustimass 6 speaker system to the same transformer.
I took the receiver to the Onkyo service center in Mumbai and they charged me a fee for taking a look at it and after about a week they told me that there was something wrong with the PCB and they couldn't fix it.
Now I am stuck with a brand new receiver that doesn't work and I have no clue how I can get a replacement in India since the system was bought in the US.
Frankly I expected better from Onkyo as a product and as a company.
When I opened the package to set up the system, the receiver was completely dead and wouldn't even switch on. I did remember to use a transformer for stepping down the voltage as I have also connected a Bose Acoustimass 6 speaker system to the same transformer.
I took the receiver to the Onkyo service center in Mumbai and they charged me a fee for taking a look at it and after about a week they told me that there was something wrong with the PCB and they couldn't fix it.
Now I am stuck with a brand new receiver that doesn't work and I have no clue how I can get a replacement in India since the system was bought in the US.
Frankly I expected better from Onkyo as a product and as a company.
ilovefls- Posts : 2
Join date : 2012-07-17
Re: New TX NR515 dead out of the box
Hi ilovefls,
I apologize for the inconvenience. That is why it is always advised to purchase our products in the country you will be residing.
I apologize for the inconvenience. That is why it is always advised to purchase our products in the country you will be residing.
Re: New TX NR515 dead out of the box
I would have but this model is not yet available in India.
Can you please recommend a solution?
Can you please recommend a solution?
ilovefls- Posts : 2
Join date : 2012-07-17
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