onkyo nr809 STOPPED WORKING

alriite, so my nr809 stopped working last night!! help!!! the unit turns on but not video or sound (receiver lights up with display but not to the tv). Everything was perfect for a few months that ive had it. I switched HDMI cables, I resetted the unit by holding vcr and power botton. i know that it's the receiver because even when I do level callibration for each speakers, there's no white noise and for video, nothing is displayed on the tv at all. HELP!

Hi M3ng03,

Please try a reset of the unit. To do the reset you need to turn the receiver on, then on the front panel of the receiver press and hold the "VCR/DVR" button while doing that press the "STANDBY/ON" button. You will see the word "Clear" in the display screen and the receiver will go into standby mode. PLEASE UNDERSTAND THAT YOU WILL LOSE ALL YOUR AUDIO & VIDEO ASSIGNMENTS ON THE RECEIVER PLUS YOU WILL LOSE ALL YOUR SPEAKER CONFIGURATIONS, SPEAKER DISTANCE AND ALL LEVEL CALIBRATION SETTINGS. YOU WILL ALSO LOSE ANY PROGRAMMED RADIO STATIONS IN MEMORY. Once the receiver goes into standby mode turn it back on and go thru the setup menu for all custom settings. If you still have this issue then it will need to go to a service center for further evaluation. Authorized service centers can be found on our main page under support.

Thank you.

Iv done that several times as stated on my original post

Hi M3ng03,

If that is the case then the unit will need to go to a service center as stated in my response.

Thank you.