***>> UPDATE 2012 Models Firmware <<***

Hi forum users,

The product that you are using may have unexpected issue which will be addressed by this F/W update available on 6/15/12.
Please check your FW version below and proceed for the FW update.
To check FW version, press the home button on the remote control. Highlight “F/W Update” or Firmware Update icon and press enter. FW version will be displayed on the front panel and TV.

Versions
TX-NR515/HT-RC460/HT-R791/TX-NR616/HT-RC470
1030-3103-0100
1030-4103-0100
1040-5104-0200
1060-5104-0200
1070-5105-0200

TX-NR414/HT-R758/HT-RC440
1020-1000-0000
1030-1000-0000
1050-3000-0000
1060-4000-0000

TX-NR717/TX-NR818
1020-1100-0000-0000
1030-2100-0000-0000
1040-2100-0000-0000
1050-3100-0000-0000

The 6/15 /12 update will address the following:

1. Corrects unexpected instance where a portion of the internal memory may stop working during operation.
*See below for further important details
2. Adds UBT-1 Support

*IMPORTANT NOTICE
1) If the current F/W version of your receiver IS listed above, this update will occur in 2 parts.
a. The 1st part of the update will clear the settings and restore the unit to factory default setting. Initial set-up must be performed again including Network setting and Audyssey calibration.
b. Once the network setting are re-established, the 2nd portion of the update will occur which will add support for the UBT-1. Settings WILL NOT be cleared as a result of this 2nd portion.
c. It is recommended to proceed with these FW update via USB

2) If the current F/W version of your receiver IS NOT listed above, only the UBT-1 support update will be processed. Settings WILL NOT be cleared as a result of this portion.

Once these updates are completed, the receivers F/W version will be
X-NR414/HT-R758/HT-RC440: 1110-7001-0000
TX-NR515/HT-RC460/HT-R791/TX-NR616/HT-RC470: 1110-810*-0300
TX-NR717/TX-NR818: 1080-6100-0100-0000

* : This digit depends on the version number of your receiver.

So it STILL doesn't fix the HDMI or remote start issues?

...and what the heck is UBT-1??????

Hi Guindalf,

The UBT-1 is a soon to be released USB Bluetooth Adapter.

Well, that's exactly what I need - support for a product that's not even available!!


How about fixing the problems first? Huh?

I am puzzled as to why these updates do not describe in an understandable manner what is being fixed. On top of that, new support features are coming when the basic stuff is still broken. These receivers still vomit on DTS-HD master audio tracks, not to mention the sporadic monitor out issues, and remote on/off problems plastered in these threads. On top of that, we have the bizarre functionality of the dual HDMI outs, the lack of independent audio pass through on the HDMI outputs, and the undocumented feature that there is no upscaling to 1080P on the HDMI (Sub) output. When I get fed up to the maximum level, I'm going to bring this receiver to a firing range and blast it to oblivion.

You must be joking me again? The June 15th firmware has a subfolder when unzipped with slightly different versions of the firmware files at the root. WTF!!!!! Get your act together.

My nightmare is over!

I returned my POS 616 and got a Yamaha RX-V673. It cost me an extra $240, but to have a receiver that works, it's well worth it.

Goodbye Onkyo - I'm not the first and I certainly won't be the last to leave you for a decent company!

Took my 515 back today and i was mad enough that i spent about twice as much and got a denon 2313!!!

It is interesting there is an update for the TX-NR717 and 817 but no update for the two receivers they replaced the 709, and 809.

It's really too bad that you are losing so many customers over this, but I can now say that after multiple attempts to fix this and give Onkyo plenty of oppurtunity to come through....I'm done. I have swapped out receivers to a different brand and now everything is working in all three of my jobs. I will never even think about purchasing another Onkyo receiver, and I will surely let my vendors know where I stand. Obviously they (my two vendors that sell Onkyo) have already heard it from their other dealers, but I will do my best to make sure nobody runs into this same fiasco that I did. Goodbye Onkyo.......forever.

Hi Onkyo
Looks like multiple users have posted that the latest attempt at resolving the HDMI video out failure through firmware updates has not resolved the issue.
Any idea if yet another firmware update is in the works or have you decided to give up on this problem and start working on some additional features that we don't need?
I would suggest that every software engineer in your employ be assigned to resolving this issue and get it fixed as soon as possible.
Do you really expect your customers to be patient guinnea pigs for much longer?
I can't imagine how many "B" stock units are going to be flooding the market at the end of this years product cycle.............

Hi forum users,

We are currently working to resolve the issue with the latest firmware updates and hope to have a resolution soon.

HOW soon?

I'm running out of patience and time window to return this POS.