Onkyo USA Product Support
Would you like to react to this message? Create an account in a few clicks or log in to continue.

iPad Onkyo Remote App Issues

3 posters

Go down

iPad Onkyo Remote App Issues Empty iPad Onkyo Remote App Issues

Post  demiller66 Sat Mar 17, 2012 6:11 pm

I have a tx-nr809 and recently downloaded the Onkyo Remote 2 app. The app seems to work fine, except in 2 situations.
1. Powering on doesn't always work. It seems as if I have to power on the receiver first. If I power on the receiver independently of the app, I can then shut it off with the app and even turn it back on with the app, but the first time I turn it on, it cannot be through the app. So, each time the unit sits off (in standby) for a while, I have to power on independent of the app.
2. The enter button doesn't seem to do anything in Pandora when I am trying to update my profile to indicate that I like a song.
***Btw - the power problem also occurs with my android version of onkyo remote.

Thanks.

demiller66

Posts : 1
Join date : 2012-03-17

Back to top Go down

iPad Onkyo Remote App Issues Empty Re: iPad Onkyo Remote App Issues

Post  OnkyoUSA Mon Mar 19, 2012 10:48 am

Hi demiller66,
Unfortunately, the App was only designed for the iPhone and iPod. There is no guarantee that all the features or if any of the features will work on the iPad. We are sorry for any inconvenience. Thank you for choosing Onkyo.
OnkyoUSA
OnkyoUSA
Admin

Posts : 4077
Join date : 2011-10-06
Location : New Jersey

https://onkyoproductsupport.forumotion.com

Back to top Go down

iPad Onkyo Remote App Issues Empty Im having a similar problem

Post  Pclamport Sat Mar 31, 2012 12:59 am

Hi, the problem i experience is that I can't turn on the reciever using the remote app (either on iphone or ipad). Once i have turned on the reciever manually i can then control it from the app and even turn it off, but cant turn it back on from the app. Any advice?

Pclamport

Posts : 2
Join date : 2012-03-31

Back to top Go down

iPad Onkyo Remote App Issues Empty Re: iPad Onkyo Remote App Issues

Post  OnkyoUSA Mon Apr 02, 2012 6:06 pm

Hi Pclamport,

We will test this in our lab and will have an answer for you soon. Thank you.
OnkyoUSA
OnkyoUSA
Admin

Posts : 4077
Join date : 2011-10-06
Location : New Jersey

https://onkyoproductsupport.forumotion.com

Back to top Go down

iPad Onkyo Remote App Issues Empty Thanks, Issue Resolved

Post  Pclamport Tue Apr 03, 2012 10:53 am

Hi, I was just able to fix the problem. First I enabled Network Control, and then reinstalled the app. Works great! Thanks

Pclamport

Posts : 2
Join date : 2012-03-31

Back to top Go down

iPad Onkyo Remote App Issues Empty Re: iPad Onkyo Remote App Issues

Post  OnkyoUSA Tue Apr 03, 2012 11:16 am

Hi Pclamport,
Glad you were able to correct the issue. Thank you for choosing Onkyo.
OnkyoUSA
OnkyoUSA
Admin

Posts : 4077
Join date : 2011-10-06
Location : New Jersey

https://onkyoproductsupport.forumotion.com

Back to top Go down

iPad Onkyo Remote App Issues Empty Re: iPad Onkyo Remote App Issues

Post  Sponsored content


Sponsored content


Back to top Go down

Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum