treble and base

im using a onkyo 5008 when adjusting treble or base sounds cuts is this normal ?

Hi elchucho,

How are you attempting this? Are you using the tone control on the front or trying to adjust these through internal setup of the receiver?

play music set receiver in any sound preset using remote I push the home button select audio then select treble and base sound cuts out wile adgusting values, it does the same thing with android remote system this is a top of the line unit it should not do this. It is a very nice piece of equipment exept for this problem

Hi elchucho,

Have you tried a reset of the receiver? To do the reset you need to turn the receiver on, then on the front panel of the receiver press and hold the "VCR/DVR" button while doing that press the "STANDBY/ON" button. You will see the word "Clear" in the display screen and the receiver will go into standby mode. PLEASE UNDERSTAND THAT YOU WILL LOSE ALL YOUR AUDIO & VIDEO ASSIGNMENTS ON THE RECEIVER PLUS YOU WILL LOSE ALL YOUR SPEAKER CONFIGURATIONS, SPEAKER DISTANCE AND ALL LEVEL CALIBRATION SETTINGS. YOU WILL ALSO LOSE ANY PROGRAMMED RADIO STATIONS IN MEMORY. Once the receiver goes into standby mode turn it back on and go thru the setup menu for all custom settings. If this does not resolve the issue then the unit will need to go to a service center for further evaluation. Authorized service centers can be found under support on our website.

ok i reset the receiver and that did not fix the problem , Is anybody having this problem to?

Hi elchucho,

Please see the end of my previous post.