HT-R330 Will Not Stay On

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HT-R330 Will Not Stay On

Post  Pottertime on Sun Nov 25, 2012 5:57 pm

The receiver can be turned on with either the remote or the on button, but turns off after 2 or 3 seconds. I've checked the sleep timer and all connections, but can't find the problem. Has anyone experienced this? Can it be repaired? This is an old receiver with no warrenty. Thanks for your help.

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Re: HT-R330 Will Not Stay On

Post  OnkyoUSA on Mon Nov 26, 2012 3:40 pm

The amp protection circuit has been activated. Remove the power cord from the wall outlet immediately. Disconnect all speaker cables and input sources, and leave the AV receiver with its power cord disconnected for 1 hour. After that, reconnect the power cord and reconnect an input and a pair of speaker wires onto the unit. If the receiver still does not turn on than you will have to bring it in for service. Turn up the volume and if the receiver doesn’t shut down, power off the receiver and add another pair of speakers. Power up the unit again and turn up the volume. If it doesn’t shut down, power off the unit again. Now connect all your input sources and turn on your receiver. If the unit shuts down again, your unit will need to be further serviced at an authorized Onkyo service center.

To obtain service, take or ship your Onkyo product to an Onkyo Authorized Service Center. Please also include in any mailing a contact name, address and telephone number. Please include a copy of the original sales receipt/invoice as well as a letter stating what the problem is, with your name address and phone number so the service center knows who to return the unit to. Please note, before shipping, you must contact the authorized service center to inform them that you will be sending your unit in for repair. Please also refer to the service center regarding any service inquiries you may have while your unit is out for servicing. To locate the nearest authorized Onkyo service center; please input your zip code/ postal code into the DEALER/ SERVICE CENTER webpage (http://www.us.onkyo.com/locator.cfm?Source=hdrmenu) under the SERVICE CENTER LOCATOR field.

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