What is going on with the NR616??

I have 1 of these units and the more i try to explore the features the more issues i'm finding!!!
1. The HDMI pass through loses its connection and has to be setup every single day!!!
2. The ethernet connection does not work so i can't connect it to my network for updates and to stream files
3. When i switch to usb mode to try and perform a firmware update i get a "Now initializing" message that scrolls across the screen indefinitely, so am not even getting to the point of plugging in the USB stick.

As a result i have no network capability, no update capability, no usb capability, and a piece of equipment that sporadically knocks itself off, audio drops in and out, and has no hdmi pass through function,

All of the functions i bought this item for do not work?????????????!!!!!!!
Can some one from Onkyo please comment?

As reported, this reciver has been troublesome for many people. Pesonally, I've had no problems (operation w/o Auto Return Channel & Commands over HDMI). So, you might want want to consider returning it.

In any case, the first step is to install the latest firmware. I did the update over USB.

How is your stick formatted ?
I suggest fat32 for the firmware update.

Hello Patmoss1976;

We are still in the progress of resolving this issue; but would like some information from those afflicted with this issue to provide the following data for further research:

• Make/model of source device(s):

• Does this happen with all sources? If not, which one(s)?

• Make/model and length of HDMI cables/extenders/etc :

• When does this happen (always at initial power on, when switching sources, while watching a particular source, combination)?

• Make/model of TV/ Projector:

• Approximately how often does this happen (1 out of 10 times, etc)?

• How many times has this happened?

• How long has the unit been installed?

• What is the exact firmware version (check by going to FW update via the "Home" button on the remote)?

• What is the HDMI Monitor Out setting (Auto, THRU, etc)?

• Are you using HDMI OUT MAIN or SUB?

• What is the Picture Mode (Custom, Cinema, Through, Direct, etc)?

• Is HDMI Control (RIHD) On or Off (look in Hardware Setup-> HDMI)?

• Is HDMI THRU On or Off (look in Hardware Setup-> HDMI)?

• Is Net Standby On or Off ((look in Hardware Setup-> Network)?

• What is the Incoming and Outgoing video resolution (press the Display Button on the front panel until it shows both… should be something like "1080p/60 -> 1080p/60")


We appreciate all responses and look forward to resolving this issue promptly. Thank you again for your patronage, patience, and cooperation.

Cordially;

Forum Moderator