Receiver ht 990 repair

Hello , I have sent my receiver to pinnacle solutions in Haverville per onkyo. On the 3rd of this month new parts have been ordered. No update since then, any idea on how long it should take to get repaired. I had the " check sp wire " message with the unit not turning on for more then a second. Thanks for the help

Hi Pat147,

Have you contacted the service center and or our parts department at 201-785-2600 option #4 and inquired?

I'm on the phone with onkyo waiting right now. I have my serial and model number. That should be all right

Hi Pat147,

Yes, that should be all they need.

Thank you.

Thanks. The women I spoke to is supposed to call me back as to she was on hold for an answer. If she does not get back to me would you be able to look to see what is the update is? Thanks for helping me in this matter

All set, I guess they have one of the two parts they have ordered to repair the amp. They are waiting for the other to come in