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Onkyo USA Product Support

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How soon will my sub woofer be repaired?

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How soon will my sub woofer be repaired? Empty How soon will my sub woofer be repaired?

Post  scout291 Thu Oct 13, 2011 11:33 pm

I recently sent my sub woofer from my HT -S5300 in to be repaired because there was a service recall due to the failure of the voice coil. I was wondering how long repairs usually take? thanks

scout291

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Post  OnkyoUSA Fri Oct 14, 2011 10:16 am

Hi scout291,
Can you please give me your order number so I can further assist you? It should begin with an R. Thanks!
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Post  scout291 Fri Oct 14, 2011 10:59 am

My shipping order number is R110638 and my service request number is S1841. Thanks for your help.

scout291

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Post  OnkyoUSA Fri Oct 14, 2011 11:10 am

Hi scout291,
Your sub was shipped back to you yesterday. I will send you a PM with the tracking number.
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Post  scout291 Fri Oct 14, 2011 11:17 am

Ok. Thank you so much for your help.

scout291

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Post  OnkyoUSA Fri Oct 14, 2011 11:20 am

You are very welcome Scout291.
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