TX-SR309 receiver problems

1. I am receiving my satellite box and DVD player audio signals perfectly, but I'm getting nothing on the FM or AM tuner. I am receiving no audio signal whatsoever -- no static, no dead air, just nothing.

2. When I hook up my Sandisk mp3 player to my receiver with a USB cord, I get a message on the receiver that says "<no storage>", but I cannot access or play any music files.

Any help with these questions would be appreciated.

Hi jcobb,
We are looking into this and will get back to you shortly. Thank you.

Hi jcobb,
For your first question: Make sure that you have your AM and FM antenna connected properly. Once your antennas are connected you will be able to pick different stations. We will get back to you soon wit hthe answer to your second question. Thank you.