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HT-S6300 There is no sound out

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Post  rodrigofa Wed Oct 19, 2011 6:13 am

Hi, I just bought a HT-S6300. I installed the subwoofer, front speakers and center speakers, but there is no sound in the speakers. Also the sub stay with the status led in red. I tryed to hear sound from HDMI 1 and then analog audio and video VCR, but no sound. My TV was plugged in Onkyo HDMI out and image appear on TV normally.

I just hear the AM sound, FM I didn't try because I don't have the antena.

What should be the problem?

Thanks,
Rodrigo. Rolling Eyes

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Post  OnkyoUSA Wed Oct 19, 2011 10:08 am

Hi Rodrigo,
Have you gone through the level calibration first to see if the speakers are able to get sound?
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Post  rodrigofa Wed Oct 19, 2011 11:33 am

I don't remember now, I'll see later at home.

But if there is sound from AM tuner, shouldn't the speakers are able?

Thanks.

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Post  OnkyoUSA Wed Oct 19, 2011 12:01 pm

Hi Rodrigo,

Please try the level calibration first. If that does not work we will look into other options for you. Thank you!
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Post  rodrigofa Wed Oct 19, 2011 9:34 pm

Very good tip. Now it's working good, also the subwoofer, Analog Audio, etc.

Thank you so much.

Rodrigo.


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Post  OnkyoUSA Thu Oct 20, 2011 10:01 am

Great! Glad we could help!
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