TX-NR809 & RC-810M Other component Codes

Page 1 of 2 1, 2  Next

View previous topic View next topic Go down

TX-NR809 & RC-810M Other component Codes

Post  CorgiNW on Sun Jan 15, 2012 2:45 pm

I am trying to program the referenced remote to work with my HDTV and Blu Ray. I go into setup for the remote select the brand. Then when I attempt to search for the model I get a message that the receiver is unable to connect to the database. The receiver is connecting thru the UWF wifi dongle. I can listen to internet music, so I know the receiver is connecting to the network. Any ideas/

CorgiNW

Posts: 5
Join date: 2012-01-07

View user profile

Back to top Go down

Re: TX-NR809 & RC-810M Other component Codes

Post  OnkyoUSA on Mon Jan 16, 2012 12:00 pm

Hi CorgiNW,

Does this also happen when the receiver is connected with the cat5 cable direct to the back? If you can give this a try.

OnkyoUSA
Admin

Posts: 2035
Join date: 2011-10-06
Location: New Jersey

View user profile http://onkyoproductsupport.forumotion.com

Back to top Go down

Re: TX-NR809 & RC-810M Other component Codes

Post  CorgiNW on Mon Jan 16, 2012 5:37 pm

I am not real eager to disconnect all my cables, drag the receiver upstairs and connect it to my router. The whole point of purchasing the wifi dongle was to avoid this. So, am I to infer that your wifi dongle will not allow the receiver to access your online database? Do you have the list of codes online somewhere so that I can look up the appropriate code number?

CorgiNW

Posts: 5
Join date: 2012-01-07

View user profile

Back to top Go down

Re: TX-NR809 & RC-810M Other component Codes

Post  OnkyoUSA on Tue Jan 17, 2012 9:26 am

Hi CorgiNW,
We only wanted to you test it with a cat5 to rule out where the issue lies either within the dongle or within the receiver. This information will help us to troubleshoot the situation further. Our list of remote codes can be found here on our website: http://www.onkyousa.com/download/own_manuals.cfm?cat=Remote Control Thank you.

OnkyoUSA
Admin

Posts: 2035
Join date: 2011-10-06
Location: New Jersey

View user profile http://onkyoproductsupport.forumotion.com

Back to top Go down

Re: TX-NR809 & RC-810M Other component Codes

Post  CorgiNW on Sat Jan 21, 2012 4:05 pm

OK, I dragged it upstairs to connect to my router via the ethernet port. I started by telling it to update the firmware. It said it had the latest firmware. So, this would suggest that the ethernet connection was working.

I then tried again to configure the remote to work with my LG HDTV and my Samsung Blu Ray player. In both instances it said it could not connect to the database. So, the problem does not appear to be the UWF-1. The problem is either the receiver or your database isn't working properly.


Last edited by CorgiNW on Sat Jan 21, 2012 4:10 pm; edited 1 time in total

CorgiNW

Posts: 5
Join date: 2012-01-07

View user profile

Back to top Go down

Re: TX-NR809 & RC-810M Other component Codes

Post  CorgiNW on Sat Jan 21, 2012 4:08 pm

BTW, when I went to the URL you listed for the list of codes there was no listing for the TX-NR809 or the RC 810M.

CorgiNW

Posts: 5
Join date: 2012-01-07

View user profile

Back to top Go down

Re: TX-NR809 & RC-810M Other component Codes

Post  OnkyoUSA on Mon Jan 23, 2012 9:29 am

Hi CorgiNW,
I am going to pass this on to a co-worker in product support. I will have an answer for you soon, thank you for your patience.

OnkyoUSA
Admin

Posts: 2035
Join date: 2011-10-06
Location: New Jersey

View user profile http://onkyoproductsupport.forumotion.com

Back to top Go down

Re: TX-NR809 & RC-810M Other component Codes

Post  OnkyoUSA on Mon Jan 23, 2012 1:08 pm

Hi CorgiNW,
Instead of selecting search by model number, select skip this will take you another screen which will provide you with all the remote codes for devices. Search by model number via net is not available for all manufactures. Thank you.

OnkyoUSA
Admin

Posts: 2035
Join date: 2011-10-06
Location: New Jersey

View user profile http://onkyoproductsupport.forumotion.com

Back to top Go down

Same problem here ... Any shortcut to finding correct codes?

Post  PeterAv on Sun Mar 25, 2012 8:46 pm

I have the same receiver and remote and experiencing the same problem of not being able access the remote database when searching by model number, despite having all other network functionality working fine.

So I skip the model number search, but then it wants me to try each remote code one at a time until I find the right one. Since there are 75 possible codes for my tv listed, this process could go on for hours (enter programming mode, start download to remote, wait for rerceiver to program remote, test codes, .repeat.. Its a tedious process)... And then do the same thing for my directv box and bluray..... There's got to be an easier way. Any suggestions?

pig

PeterAv

Posts: 5
Join date: 2012-03-25

View user profile

Back to top Go down

Re: TX-NR809 & RC-810M Other component Codes

Post  OnkyoUSA on Mon Mar 26, 2012 11:34 am

Hi PeterAv,

Is that number "75" the overall number of individual codes or is that just for one manufacturer?

OnkyoUSA
Admin

Posts: 2035
Join date: 2011-10-06
Location: New Jersey

View user profile http://onkyoproductsupport.forumotion.com

Back to top Go down

Re: TX-NR809 & RC-810M Other component Codes

Post  OnkyoUSA on Mon Mar 26, 2012 3:33 pm

Hi forum users,

For those of you that are having issues programming your remote controls such as not being able to access the data base over the net. I will need you to PM me with your MAC address of the receivers you have.
To find the MAC address please "setup => hardware setup => network"

OnkyoUSA
Admin

Posts: 2035
Join date: 2011-10-06
Location: New Jersey

View user profile http://onkyoproductsupport.forumotion.com

Back to top Go down

Yes, 75 for one brand

Post  PeterAv on Mon Mar 26, 2012 4:33 pm

I'm on the road right now, so can't verify the number, it was either 65 or 75. I tried the first three, none worked, and got too frustrated with the onerous process, especially when seeing the on screen menus showing 1/75, 2/7, 3/75. Etc.

PeterAv

Posts: 5
Join date: 2012-03-25

View user profile

Back to top Go down

Re: TX-NR809 & RC-810M Other component Codes

Post  OnkyoUSA on Tue Mar 27, 2012 1:15 pm

Hi PeterAv,

In order to assist you I will need the MAC address as previously mentioned.

OnkyoUSA
Admin

Posts: 2035
Join date: 2011-10-06
Location: New Jersey

View user profile http://onkyoproductsupport.forumotion.com

Back to top Go down

Re: TX-NR809 & RC-810M Other component Codes

Post  PeterAv on Tue Mar 27, 2012 4:15 pm

I sent a PM to you yesterday afternoon with the MAC address

PeterAv

Posts: 5
Join date: 2012-03-25

View user profile

Back to top Go down

Re: TX-NR809 & RC-810M Other component Codes

Post  OnkyoUSA on Tue Mar 27, 2012 4:30 pm

Hi PeterAv,

My apologies. Thank you for this information.

OnkyoUSA
Admin

Posts: 2035
Join date: 2011-10-06
Location: New Jersey

View user profile http://onkyoproductsupport.forumotion.com

Back to top Go down

Page 1 of 2 1, 2  Next

View previous topic View next topic Back to top

- Similar topics

Permissions in this forum:
You cannot reply to topics in this forum