Update from Roku on Roku - Onkyo issue
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Update from Roku on Roku - Onkyo issue
Just a short update folks:
Roku has identified a black level issue that doesn't involve Onkyo (it happens regardless of whether or not a Roku 2 unit is plugged into an Onkyo or directly into the television), and we'll be continuing our investigation into that.
The pink screen issue, which doesn't appear to be related directly to the black level issue, is still under investigation, and we're working with Onkyo on it.
As soon as we have more information on both issues, I'll update this thread. Thanks for your patience.
C. Shawn Smith
Roku has identified a black level issue that doesn't involve Onkyo (it happens regardless of whether or not a Roku 2 unit is plugged into an Onkyo or directly into the television), and we'll be continuing our investigation into that.
The pink screen issue, which doesn't appear to be related directly to the black level issue, is still under investigation, and we're working with Onkyo on it.
As soon as we have more information on both issues, I'll update this thread. Thanks for your patience.
C. Shawn Smith
david0406- Posts : 40
Join date : 2012-02-06
Re: Update from Roku on Roku - Onkyo issue
Thanks Shawn!
I really knew we were not just "seeing things" as the old saying goes.
Appreciate your feedback here.
Doug k
I really knew we were not just "seeing things" as the old saying goes.
Appreciate your feedback here.
Doug k
Re: Update from Roku on Roku - Onkyo issue
Actually, thanks to Dave for forwarding Shawn's post from the Roku site.
Doug k
Doug k
Re: Update from Roku on Roku - Onkyo issue
I want to verify that we are in communication with Roku regarding the issues and will update the forum when a resolution has been developed.
Cordially;
Forum Moderator
Cordially;
Forum Moderator
Re: Update from Roku on Roku - Onkyo issue
OnkyoUSA wrote:I want to verify that we are in communication with Roku regarding the issues and will update the forum when a resolution has been developed.
Cordially;
Forum Moderator
Thank you Onkyo
david0406- Posts : 40
Join date : 2012-02-06
Re: Update from Roku on Roku - Onkyo issue
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