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TX NR717 and iphone app

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TX NR717 and iphone app Empty TX NR717 and iphone app

Post  JulzLee Fri Sep 21, 2012 1:28 am

Having problems connecting to receiver. When I open the app my receiver cannot be recognized by my phone. Am I missing something here? I am connected to the same network & my receiver can access the network, already did a firmware upgrade.

This app was what convinced me to buy the 717, would like to get it up and running. Rolling Eyes


JulzLee

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Join date : 2012-09-21

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TX NR717 and iphone app Empty Re: TX NR717 and iphone app

Post  OnkyoUSA Fri Sep 21, 2012 3:55 pm

In regards to your issue- it would possibly be more effective to contact our Product Support Dept for further assistance with this specific issue via our phone number and hours of operation below. We would like to speak with you and work to troubleshoot and resolve your issue, with you having access to your unit, as prompt as possible. Please contact our Product Support Dept for further assistance with this specific issue via our phone number and hours of operation (Monday- Friday 9am to 8pm EST/ Saturday- Sunday 10am to 4pm EST: (800) 229-1687; option #3 PRODUCT SUPPORT). We would like to speak with you and work to troubleshoot and resolve your issue as prompt as possible.

Thank You;

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