TX-NR616 & USB Input

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TX-NR616 & USB Input

Post  jfragola on Wed Nov 28, 2012 1:43 am

Just installed a TX-NR616 for a client. Tried using a thumb drive (4GB microcenter) with the front USB port. It shows that nothing is on the disk when using the onkyo. The thumb drive works fine with my computer and my Russound whole house AV equipment. Are there any brands of sticks that you have had work successfully ? Tried the songs on the drive listed in folders and also just as songs. It's a direct export from I-tunes. Any help or known issues would be appreciated. thanks.

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Re: TX-NR616 & USB Input

Post  rem700 on Wed Nov 28, 2012 4:02 am

long shot in the dark...
does it work on the back USB port?
Is the thumb drive formatted FAT32, NTFS, or somthing else? I've had best results with old FAT32 formatting with non-computer-based USBs. (?)

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Re: TX-NR616 & USB Input

Post  OnkyoUSA on Wed Nov 28, 2012 3:09 pm

In regards to your issue- it would possibly be more effective to contact our Product Support Dept for further assistance with this specific issue via our phone number and hours of operation below. We would like to speak with you and work to troubleshoot and resolve your issue, with you having access to your unit, as prompt as possible. Please contact our Product Support Dept for further assistance with this specific issue via our phone number and hours of operation (Monday- Sunday 24 hours a day: (800) 229-1687; option #3 PRODUCT SUPPORT). Any USB flash drive that doesn't have any security/ utilities features like Sandisk flash drives.

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