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Subwoofer on the HTR-590 stopped working

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Subwoofer on the HTR-590 stopped working Empty Subwoofer on the HTR-590 stopped working

Post  fdoto Sat Nov 03, 2012 7:22 pm

My sons' subwoofer on the HTR-590 stopped working but the power light is on and it is hooked up correctly. No sound comes out of it at all but the other speackers work. It did work when he first got it.

fdoto

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Join date : 2012-11-03

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Subwoofer on the HTR-590 stopped working Empty Re: Subwoofer on the HTR-590 stopped working

Post  OnkyoUSA Mon Nov 05, 2012 6:07 pm

We apologize for not responding to your email message promptly; but what is the serial number of the subwoofer in question? This would us with more ability to further assist and resolve this issue you are experiencing. Please refer to the following PRESS RELEASE to see if your SUBWOOFER is eligible: http://www.us.onkyo.com/press_releases.cfm?id=222.

If you are still experiencing the same issue , Please contact our Product Support Dept for further assistance with this specific issue via our phone number and hours of operation (Monday- Sunday 24 hours a day: (800) 229-1687; option #3 PRODUCT SUPPORT). We would like to speak with you and work to troubleshoot and resolve your issue as prompt as possible.

Best Regards;

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