Onkyo TX-NR905 - DTS HD Master "Bomb Issue"

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Onkyo TX-NR905 - DTS HD Master "Bomb Issue"

Post  raymond812 on Tue Oct 30, 2012 3:24 pm

Hi Guys,

I got the Onkyo TX-NR905 with DTS HD Master "Bomb Issue"
I'm trying to look for a fix with the firmware update.
Please help.

Thanks in advance,

Raymond

raymond812

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Re: Onkyo TX-NR905 - DTS HD Master "Bomb Issue"

Post  OnkyoUSA on Thu Nov 01, 2012 6:31 pm

The DTS Master Firmware update will eliminate the popping noise that is heard during some movies using BLU-RAY and HD-DVD discs using some Onkyo/Integra receivers. To obtain the DTS Master Firmware update, you can have the update done at an authorized service center, or can do it yourself after registering the unit on our website or we can send the disc to customers who are unable to download the firmware update from our website only after registering their unit. You will also need to complete and return a FIRMWARE UPDATE RELEASE form to accept full liability if you opt to self-perform this update. You can either send the completed form via fax (201) 934-7823 ATTN: PRODUCT SUPPORT or as a pdf. file to onkyoadmin@us.onkyo.com: Upon receipt of the completed F/W Imdenity Form; a F/W disc will be sent out via USPS mail to your mailing address promptly.

You will need to send an email to the following email address requesting the TX-NR 905 F/W disc and requesting the instructions and Liability form; once completed and returned to the Product Support department- the disc will be shipped to your mailing address.

Cordially;

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Onkyo NR-905 Firmware Fix for the DTS HD Master bomb issue?

Post  raymond812 on Fri Nov 02, 2012 1:33 pm

Dear Admin,

Thank you for the information. I will the email to arrange the receiver to do the update done at an authorized service center.

Cheers,

Raymond

OnkyoUSA wrote:The DTS Master Firmware update will eliminate the popping noise that is heard during some movies using BLU-RAY and HD-DVD discs using some Onkyo/Integra receivers. To obtain the DTS Master Firmware update, you can have the update done at an authorized service center, or can do it yourself after registering the unit on our website or we can send the disc to customers who are unable to download the firmware update from our website only after registering their unit. You will also need to complete and return a FIRMWARE UPDATE RELEASE form to accept full liability if you opt to self-perform this update. You can either send the completed form via fax (201) 934-7823 ATTN: PRODUCT SUPPORT or as a pdf. file Upon receipt of the completed F/W Imdenity Form; a F/W disc will be sent out via USPS mail to your mailing address promptly.

You will need to send an email to the following email address requesting the TX-NR 905 F/W disc and requesting the instructions and Liability form; once completed and returned to the Product Support department- the disc will be shipped to your mailing address.

Cordially;

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Re: Onkyo TX-NR905 - DTS HD Master "Bomb Issue"

Post  OnkyoUSA on Mon Nov 05, 2012 9:23 pm

No problem. If you need any further assistance; please contact us via phone, email, or via our Onkyo Forum at http://onkyoproductsupport.forumotion.com/f1-welcome-to-the-onkyo-forum.

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Re: Onkyo TX-NR905 - DTS HD Master "Bomb Issue"

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