Problems with TX-NR616 USB firmware download

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Problems with TX-NR616 USB firmware download

Post  vablanchards on Sat Oct 27, 2012 6:03 pm

I have been getting the error message DL 0-14 "Not found" when I try to do a USB firmware upload. I have extracted the zip file and copied all 7 files to my USB flash drive. Clearly something is wrong. Suggestions?

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Re: Problems with TX-NR616 USB firmware download

Post  dslo on Sun Nov 04, 2012 3:34 pm

Try holding the power button and USB button at the same time, on the front of the receiver (while on the firmware update screen). If the USB is plugged in with all files loaded, the receiver should prompt and ask if you want to proceed updating the firmware through USB. Hit yes, and it should work.

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Re: Problems with TX-NR616 USB firmware download

Post  OnkyoUSA on Mon Nov 05, 2012 5:42 pm

If you are still experiencing the same issue , Please contact our Product Support Dept for further assistance with this specific issue via our phone number and hours of operation (Monday- Sunday 24 hours a day: (800) 229-1687; option #3 PRODUCT SUPPORT). We would like to speak with you and work to troubleshoot and resolve your issue as prompt as possible.

Thank You;

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