DVD or Blu-ray through receiver (HDMI) no picture/fuzzy picture

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DVD or Blu-ray through receiver (HDMI) no picture/fuzzy picture

Post  rteeples on Sat Oct 27, 2012 12:30 am

Have a HT-RC330. Have a DirecTV HD receiver plugged into it via HDMI, then out to projector in 1080p and it works great.

But I bought an LG blu-ray player, plugged it into HDMI input, and I don't get a picture through it, just gray static.

Tried an older DVD player, and it gets a messed up blue-ish picture. Tried different cables, switching inputs, etc and nothing works. All inputs work as I tried the DTV box in all of them and they worked fine.

Both the Blu-ray and DVD player plugged right into the projector have a great picture. So it's the receiver.

Any ideas?

rteeples

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Hello?

Post  rteeples on Thu Nov 01, 2012 3:56 pm

Any answers to this question?

rteeples

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Re: DVD or Blu-ray through receiver (HDMI) no picture/fuzzy picture

Post  OnkyoUSA on Thu Nov 01, 2012 5:30 pm

Have you tried disabling the HDMI DEEP COLOR option on the receiver to determine if this resolves the issue? Press and hold the CBL/SAT and ON/STANDBY buttons on the front panel of the receiver and the message [DEEP COLOR : ON] will appear on the front display panel. Press and hold the CBL/SAT and ON/STANDBY buttons again to toggle the option to DEEP COLOR: OFF. Try the BD/DVD player and determine if this resolves the issue.

If you are still experiencing the same issue(s), Please contact our Product Support Dept for further assistance with this specific issue via our phone number and hours of operation (Monday- Sunday 24 hours a day EST: (800) 229-1687; option #3 PRODUCT SUPPORT). We would like to speak with you and work to troubleshoot and resolve your issue as prompt as possible.

Cordially;

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