onkyo htx-22htx keeps turning sound off and on.

I have the htx-22htx 2.1 setup, how ever, problem is that every time the heating thermostat or the fridge thermostat clicks the sound and picture goes off and then comes back. Had this issue since purchase but is now getting me down. Any advice would be much appreciated.

In regards to your issue- it would possibly be more effective to contact our Product Support Dept for further assistance with this specific issue via our phone number and hours of operation below. We would like to speak with you and work to troubleshoot and resolve your issue, with you having access to your unit, as prompt as possible. Please contact our Product Support Dept for further assistance with this specific issue via our phone number and hours of operation (Monday- Sunday 24 hours a day: (800) 229-1687; option #3 PRODUCT SUPPORT). We would like to speak with you and work to troubleshoot and resolve your issue as prompt as possible.

Thank You;

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