TX-NR1009 Error 3-2

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TX-NR1009 Error 3-2

Post  duarte on Wed Oct 10, 2012 10:48 pm

I was updating the firmware to the latest version using the Internet connection. The firmware was downloaded and once it starting to install I got Error 3-2. The receiver froze, so I turn it off and on and non of the old settings were working or the video sources shown. I tried again to update with the same error.

Any suggestions?

I will tried them using the USB, Onkyo didn't have the firmware for the NR1009, but had on for the NR1010, I used that and got an Error 0-14 trying to update the Receiver

Today when I turn the Receiver on, it is not working and I got a HDMI start up message in the display. In the TV I can only see the Onkyo logo.

Please help, what do I need to do to get the Receiver to work again?

duarte

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Re: TX-NR1009 Error 3-2

Post  OnkyoUSA on Wed Oct 17, 2012 8:31 pm

In regards to your issue- it would possibly be more effective to contact our Product Support Dept for further assistance with this specific issue via our phone number and hours of operation below. We would like to speak with you and work to troubleshoot and resolve your issue, with you having access to your unit, as prompt as possible. Please contact our Product Support Dept for further assistance with this specific issue via our phone number and hours of operation (Monday- Sunday 24 hours a day: (800) 229-1687; option #3 PRODUCT SUPPORT). We would like to speak with you and work to troubleshoot and resolve your issue as prompt as possible.

Thank You;

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