TX-NR616 HDMI video sync issues

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TX-NR616 HDMI video sync issues

Post  cmgibson1999 on Wed Oct 03, 2012 11:24 am

I recieved the TX-NR616 a few weeks ago. I have about 4 devices plugged into the reciever using HDMI and one HDMI cable going to the TV. The reciever is running the latest firmware update. For some reason, with the reciever on and outputting to the tv, I get a flash every few seconds and it gets progressively worse until the tv loses signl all together for a few seconds and then comes back. When it comes back everything is fine for about 10 sec and the the flashing starts again until the video is lost again. It just keeps on with this loop, almost as if the the video going over the HDMI is haveing syncing issues. When the reciever is in standby mode and just passing through the cable signal from my cable box there are no video issues whatsoever. I only recieve issues with the reciever on on any device. Anyone heard of this? I have written tech support but not heard anything back yet.

Any help is greatly appreciated!

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Re: TX-NR616 HDMI video sync issues

Post  OnkyoUSA on Thu Oct 04, 2012 1:00 pm

Please check the PRESS RELEASES on our Onkyo webpage for further information on the implementation and release of the firmware version addressing the improvement of the HDMI VIDEO issue for the TX-NR 515, TX-NR 616, DTR 20-4, & DTR 30.4 receivers. Information will be provided within the next week.

Thank You;

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Re: TX-NR616 HDMI video sync issues

Post  cmgibson1999 on Thu Oct 04, 2012 1:24 pm

can you provide the link to the press release given there are numerous firmware press releases?

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Re: TX-NR616 HDMI video sync issues

Post  OnkyoUSA on Thu Oct 04, 2012 1:26 pm

As stated in the last sentence of the previous posting; "Information will be provided within the next week." This was just an update to provide information that a firmware update is pending release.

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Re: TX-NR616 HDMI video sync issues

Post  cmgibson1999 on Thu Oct 04, 2012 1:33 pm

oh ok, so meaning that there will be a firmware release out soon to fix the issue I am recieving then?

Thanks

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Re: TX-NR616 HDMI video sync issues

Post  OnkyoUSA on Thu Oct 04, 2012 2:46 pm

Please look for the information to be published shortly.

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