Onkyo USA Product Support
Would you like to react to this message? Create an account in a few clicks or log in to continue.

Hiss on NR515

2 posters

Go down

Hiss on NR515 Empty Hiss on NR515

Post  IanC Tue Oct 02, 2012 2:13 am

I am experiencing a hiss with my new NR515 very audible in quiet music tracks at higher volume levels. I checked this for consistency on Net DLNA WAV format sources and played back an original CD through a blue ray player to find the same thing.

Is there a problem with this receiver? My old DS676 never had any noise like this.

Ian.

IanC

Posts : 3
Join date : 2012-09-30

Back to top Go down

Hiss on NR515 Empty Re: Hiss on NR515

Post  OnkyoUSA Tue Oct 02, 2012 5:05 pm

Please review your PM; as we will need more information to further assist and if needed to replicate at our facility as well. As to date; we have no record or prior instances of this issue reported for the TX-NR 515 receiver.


Cordially;

Forum Moderator
OnkyoUSA
OnkyoUSA
Admin

Posts : 4077
Join date : 2011-10-06
Location : New Jersey

https://onkyoproductsupport.forumotion.com

Back to top Go down

Hiss on NR515 Empty What is my "PM"?

Post  IanC Tue Oct 02, 2012 9:16 pm

What is my "PM"?

IanC

Posts : 3
Join date : 2012-09-30

Back to top Go down

Hiss on NR515 Empty Re: Hiss on NR515

Post  OnkyoUSA Wed Oct 03, 2012 8:20 pm

Private Message. There should be a private message so we can communicate and shared personal data aside from the public forum.

Forum Moderator
OnkyoUSA
OnkyoUSA
Admin

Posts : 4077
Join date : 2011-10-06
Location : New Jersey

https://onkyoproductsupport.forumotion.com

Back to top Go down

Hiss on NR515 Empty Found the problem

Post  IanC Thu Oct 04, 2012 2:57 pm

Problem is resolved. I had a hard disk (media library) running behind the receiver. I removed it and the hiss is gone. Watch out for motors near your reciever.

IanC

Posts : 3
Join date : 2012-09-30

Back to top Go down

Hiss on NR515 Empty Re: Hiss on NR515

Post  OnkyoUSA Thu Oct 04, 2012 3:27 pm

Glad to read this has been resolved and you were able to diagnose the issue. If you have any more questions or concerns , Please contact our Product Support Dept for further assistance with this specific issue via our phone number and hours of operation (Monday- Sunday 24 hours a day (800) 229-1687; option #3 PRODUCT SUPPORT). We would like to speak with you and work to troubleshoot and resolve your issue as prompt as possible.

Cordially;

Forum Moderator
OnkyoUSA
OnkyoUSA
Admin

Posts : 4077
Join date : 2011-10-06
Location : New Jersey

https://onkyoproductsupport.forumotion.com

Back to top Go down

Hiss on NR515 Empty Re: Hiss on NR515

Post  Sponsored content


Sponsored content


Back to top Go down

Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum