Hiss on NR515

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Hiss on NR515

Post  IanC on Tue Oct 02, 2012 2:13 am

I am experiencing a hiss with my new NR515 very audible in quiet music tracks at higher volume levels. I checked this for consistency on Net DLNA WAV format sources and played back an original CD through a blue ray player to find the same thing.

Is there a problem with this receiver? My old DS676 never had any noise like this.

Ian.

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Re: Hiss on NR515

Post  OnkyoUSA on Tue Oct 02, 2012 5:05 pm

Please review your PM; as we will need more information to further assist and if needed to replicate at our facility as well. As to date; we have no record or prior instances of this issue reported for the TX-NR 515 receiver.


Cordially;

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What is my "PM"?

Post  IanC on Tue Oct 02, 2012 9:16 pm

What is my "PM"?

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Re: Hiss on NR515

Post  OnkyoUSA on Wed Oct 03, 2012 8:20 pm

Private Message. There should be a private message so we can communicate and shared personal data aside from the public forum.

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Found the problem

Post  IanC on Thu Oct 04, 2012 2:57 pm

Problem is resolved. I had a hard disk (media library) running behind the receiver. I removed it and the hiss is gone. Watch out for motors near your reciever.

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Re: Hiss on NR515

Post  OnkyoUSA on Thu Oct 04, 2012 3:27 pm

Glad to read this has been resolved and you were able to diagnose the issue. If you have any more questions or concerns , Please contact our Product Support Dept for further assistance with this specific issue via our phone number and hours of operation (Monday- Sunday 24 hours a day (800) 229-1687; option #3 PRODUCT SUPPORT). We would like to speak with you and work to troubleshoot and resolve your issue as prompt as possible.

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Re: Hiss on NR515

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