HT-RC360 Firmware update -Do the updates wipeout settings?

View previous topic View next topic Go down

HT-RC360 Firmware update -Do the updates wipeout settings?

Post  mlitt555 on Sun Sep 30, 2012 3:35 am

Howdy all.

New poster boy here... I currently have an HT-RC360, but my question probably spans most of Onkyo models... When a firmware update is loaded, do they wipe out the existing settings?... ex: Audessy, music channels, etc? I'm questioning what happened on my update.
Thanks!

mlitt555

Posts: 3
Join date: 2012-09-30

View user profile

Back to top Go down

Re: HT-RC360 Firmware update -Do the updates wipeout settings?

Post  OnkyoUSA on Tue Oct 02, 2012 7:19 pm

Depending on the firmware version and information provided from the USB FIRMWARE INSTRUCTIONS found on the SUPPORT portion of the ONKYO webpage- it should state if the firmware update version will also cause a factory hard reset onto the receiver to further update the F/W version onto the receiver. Referring this F/W update- it will cause a factory reset of the receiver to further store the firmware version onto the receiver.

Forum Moderator

OnkyoUSA
Admin

Posts: 4077
Join date: 2011-10-06
Location: New Jersey

View user profile http://onkyoproductsupport.forumotion.com

Back to top Go down

Finding the current F/W version for my Receiver.

Post  mlitt555 on Tue Oct 09, 2012 9:14 am

I did go to the:
Onkyo Homepage > Customer Support > Download Center > Software
(http://www.us.onkyo.com/download/software.cfm) page, and I did download the USB firmware.

There was no README or other file, within the .zip file. There also was no explanation on the page, for what the various firmware downloads fixed or serviced. And, there was no "firmware version" shown on that page.

Where are you getting your information? Can you provide a link?

Thank you.

mlitt555

Posts: 3
Join date: 2012-09-30

View user profile

Back to top Go down

Re: HT-RC360 Firmware update -Do the updates wipeout settings?

Post  OnkyoUSA on Tue Oct 09, 2012 10:21 am

Hi,

All of your settings will remain the same when the update is complete.

Thanks

Forum Modarator

OnkyoUSA
Admin

Posts: 4077
Join date: 2011-10-06
Location: New Jersey

View user profile http://onkyoproductsupport.forumotion.com

Back to top Go down

How do we find out what the firmware update does for "our" model?

Post  mlitt555 on Wed Oct 10, 2012 10:28 am

After the prior conversations, another question has come to mind.

Seeing the different updates on the support page....
http://www.us.onkyo.com/download/software.cfm

How do we find out what the firmware update does for "our" model?
There are times, situations, that we DON'T want to do the update, or would like to wait to do the update later, to see if there are any new/additional problems that the update creates.

In my situation, there is an update for the HT-360, but I don't have a clue on what it will do for my unit.

Will you please assist me with this?

Thanks.


mlitt555

Posts: 3
Join date: 2012-09-30

View user profile

Back to top Go down

Re: HT-RC360 Firmware update -Do the updates wipeout settings?

Post  OnkyoUSA on Wed Oct 10, 2012 2:52 pm

mlitt555 wrote:After the prior conversations, another question has come to mind.

Seeing the different updates on the support page....
http://www.us.onkyo.com/download/software.cfm

How do we find out what the firmware update does for "our" model?
There are times, situations, that we DON'T want to do the update, or would like to wait to do the update later, to see if there are any new/additional problems that the update creates.

In my situation, there is an update for the HT-360, but I don't have a clue on what it will do for my unit.

Will you please assist me with this?

Thanks.


Referring to the weblink you provided above; it will direct you onto a webpage that'll show the following:

-Firmware Updates
- DATE
- MODEL NUMBER
- Firmware Type...

Under FIRMWARE TYPE; there will be two options : UPDATE INSTRUCTIONS and DOWNLOAD. Click on UPDATE INSTRUCTIONS and this pdf will describe the firmware version number and what this firmware version addresses and what new modifications/ effects will be resulted from this firmware update. If you have any more questions or concerns , Please contact our Product Support Dept for further assistance with this specific issue via our phone number and hours of operation (Monday- Sunday 24 hours a day: (800) 229-1687; option #3 PRODUCT SUPPORT). We would like to speak with you and work to troubleshoot and resolve your issue as prompt as possible.

Cordially;

Forum Moderator


OnkyoUSA
Admin

Posts: 4077
Join date: 2011-10-06
Location: New Jersey

View user profile http://onkyoproductsupport.forumotion.com

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

Permissions in this forum:
You cannot reply to topics in this forum