Initializing Issue

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Initializing Issue

Post  Steveffer on Sat Sep 29, 2012 3:34 pm

I have a DX-C390 6 disc CD player that recently will not turn on. I gave up . The next morning the display read initializing and it was stuck there. I pushed the power button and the display read complete and then shut down. I have tried unplugging the player and letting it sit for an hour and after plugging it back in, The whole initializing/complete cycle began again. Anyone know what is causing this?

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Re: Initializing Issue

Post  OnkyoUSA on Tue Oct 02, 2012 8:21 pm

How long have you owned this product? Do you have the original dated sales receipt? As the manufacturer's warranty is valid for 2 years from the original date of purchase; you can either contact the dealer for a product exchange if you are still within their exchange timeframe- or have the unit serviced at one of our authorized Onkyo service centers. This will need to possibly further evaluated by an authorized service center.

Cordially;

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